How to Enable SMS Notifications for Suspicious Transactions

Rho is committed to the security of your account and has recently introduced an optional fraud protection feature: SMS notifications for suspicious transactions. This service is designed to alert you immediately when a potentially fraudulent transaction is detected, allowing you to confirm or deny the transaction promptly. Fraudulent cards are reissued upon confirmation of the SMS alert of fraud, ensuring that you can continue your transactions with minimal disruption.

Below are the steps to enable this feature.

Step-by-Step Guide to Opt-In for SMS Fraud Alerts

1. Log in to your Rho account and click on your user profile located on the right-hand side of your screen.
2. Within the drop-down, click the User settings option. From there, select the Notifications option.
3. Look for the option related to SMS notifications for suspicious transactions and choose to opt-in.
4. Ensure that the phone number on file is a cell phone number, as this service requires the ability to receive SMS messages.

What Happens When a Suspicious Transaction is Detected?

You will receive an automated SMS notification if a suspicious transaction is identified.
The transaction will be automatically declined, and the SMS will prompt you to confirm whether you recognize the transaction.
Reply YES if you recognize the transaction, and the block will be lifted, allowing you to re-attempt the purchase.
If you reply NO, indicating that you do not recognize the transaction, your card will be automatically canceled to prevent further fraudulent activity.

Tips and Warnings

Regularly update your cell phone number in your account settings to ensure you receive timely alerts.
Be aware that replying NO will result in the immediate cancellation of your card, so confirm the transaction carefully.
This feature is optional but highly recommended for enhanced security.

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*This reflects the sought net yield based on 90-day Treasury Bill rates as of [DATE]. and an annual fee which ranges from 0.15% for deposits of $20M or more to 0.6% (the maximum annual fee) for deposits under $2M. Individual results may vary depending on the actual investment date and investment products selected. Past performance is not a guarantee of future performance results. The yield is variable and fluctuates without prior notice. The rate shown is net of fees. The amount of Treasury Bills available at a particular yield will depend upon the sellers’ offer size; any remaining cash balance after the purchase may not earn the same yield.

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