User Permissions Glossary

Understand what each permission enables, using this glossary.

These permissions can be customized for user groups, except for Account Owner or Administrator user groups.

Credit

The Credit section refers to all permissions associated with Credit settings.

Permission NamePermission "On" Definition
Request credit terms changeUser can request credit terms change.

Cards

Personal card management

The personal card management section refers to the handling of own cards and card transactions — in other words, only the cards that are under the user's name. Within this section, the user can perform the following actions depending on the permissions granted.

Permission NamePermission "On" Definition
View own cards
View own card transactionsUser can view transactions only from their own cards.
Code Accounting Attributes
Manage own cardsUser has access to view card settings. The "Manage own card permissions" permission dictates whether they can edit these settings or not.
Manage own card permissionsUser can edit own card settings (Nickname, Department, Limit, Receipt Upload Notifications, Selected Merchants/Categories, Card Usage Dates).
Issue own physical cardsUser can create their own physical card.
Issue own virtual cardsUser can create their own virtual card.
Lock own cardsUser can lock their own cards.
Unlock own cardsUser can unlock their own cards.
Delete own cardsUser can cancel their own cards.
Share Card DetailsUser can share their virtual card details with any email address via card settings feature.



Team card management

Team card management refers to a set of permissions where the user can see and manage other team member's cards. Enabling these permissions is targeted for users who are in charge of creating and managing cards across an organization, similar to an Account Owner or Administrator.

Permission NamePermission "On" Definition
View team cardsUser can view all cards. User can access Team cards tab.
View cardsUser can view "Overview" and "My Cards" tabs. Cannot see team cards.
Manage team cardsUser can edit team card settings (Nickname, Department, Limit, Receipt Upload Notifications, Selected Merchants/Categories, Card Usage Dates).
Manage cardsUser can see but not edit team card settings (Nickname, Department, Limit, Receipt Upload Notifications, Selected Merchants/Categories, Card Usage Dates).
Manage team card permissionsUser can edit team card settings (Nickname, Department, Limit, Receipt Upload Notifications, Selected Merchants/Categories, Card Usage Dates).
Manage card permissionsUser can see but not edit team card settings (Nickname, Department, Limit, Receipt Upload Notifications, Selected Merchants/Categories, Card Usage Dates).
Issue team physical cardsUser can create physical cards for other team members.
Issue physical cardsUser can create physical cards for other team members.
Issue team virtual cardsUser can create virtual cards for other team members.
Issue virtual cardsUser can create virtual cards for other team members.
Lock team cardsUser can lock team cards.
Lock cardsUser can lock team cards.
Unlock team cardUser can unlock team cards.
Unlock cardsUser can unlock cards.
Delete team cardsUser can delete team cards.
Delete cardsUser can delete cards.
View team card transactionsUser can view team card transactions.
View card transactionsUser can view team card transactions.
Manage automatic credit repayment settingsUser can set up and edit automatic credit repayments. User needs to have permission to access security settings first, by toggling "Manage Security Settings" on.

Banking

Personal banking management

The personal banking section refers to banking transfers associated with one specific user. Under this tab, allow individual users to view their banking transfers and manage attached files and notes associated with each. Note that this level of permissions does not give the user visibility into the organization's full list of transactions.

Permission NamePermission "On" Definition
View own transactionsUser can only see own banking transactions.
Manage own attached filesUser can manage attachment files associated with own banking transactions.
Manage own user notesUser can add/edit notes associated with own banking transactions.

Team banking management

This section refers to banking transfers associated with your organization. Under this tab, enable users to view all of the banking transfers and manage attached files and notes associated with each. Note that this level of permissions gives users visibility into your organization's full list of transfers.

Permission NamePermission "On" Definition
View team transactionsUser can view team banking transactions.
Manage attached filesUser can manage team banking transactions' attached files.
Manage team attached filesUser can manage team banking transactions' attached files.
Manage user notesUser can add and edit team banking transactions' notes.
Manage team user notesUser can add and edit team banking transactions' notes.

Transfers and Accounts

This section refers to banking transfers associated with your organization. Under this tab, enable users to create and manage transfers, as well as accounts. Note that this level of permissions gives users full access to your organization's bank accounts and transfers.

Permission NamePermission "On" Definition
Create transfersUser can create new banking transfers.
Manage recurring transfersUser can add and edit recurring banking transfers.
Manage team recurring transfersUser can add and edit recurring banking transfers.
Update transferUser can edit (labels, departments) banking transfers.
Update team transferUser can edit (labels, departments) banking transfers.
Delete transfersUser can cancel scheduled transfers.
Redeem rewardsUser can transfer rewards from rewards account.
Manage multiline transactionsUser can manage split transactions.
View accountsUser can view all accounts.
View clearing accountUser can view DACA accounts.
Manage accountsUser can manage bank account settings.
Create DACA account transfersUser can create new banking transfers from the DACA account.

Expense management

The expense management section refers to all permissions associated with the Expense Management product.

Permission NamePermission "On" Definition
Can view expensesUser can view all expenses.
Can view department expensesUser can view all expenses associated with a department.
Can approve department expensesUser can approve expenses associated with a department.
Can approve expensesUser can approve team expenses.
Can reject expensesUser can reject team expenses.
Can reject department expensesUser can reject team department expenses.
Can be approverUser can be selected as the approver of expenses.
Can Edit Expense PolicyUser can edit expenses policies of the company.
Can configure expensesUser can set up expenses of the company.
Can Disburse ReimbursementsUser can disburse reimbursements.

Rho Treasury

The Rho Treasury section refers to all permissions associated with the Rho Treasury product.

Permission NamePermission "On" Definition
View treasuryUser can view Rho Treasury overview, balances, positions, activity, transfers, linked accounts, and statements. This is a parent permission to "Manage treasury."
Manage treasuryUser can manage Rho Treasury transfers, and linked accounts.

Vendors

The vendors section refers to all permissions associated with creating and managing vendors across your organization.

Permission NamePermission "On" Definition
Create VendorsUser can add new vendors. This permission does not control the user's ability to add a payment type for vendors.
Manage VendorsUser can add and edit payment types.
Delete VendorsUser can can delete vendor.
View VendorsUser can view all vendors, vendor addresses, and payment types (ACH, Wire, Check).
View Full Vendor Routing and Account NumberUser can view the routing number associated with each vendor payment type. The account and routing number will be masked if this permission is not enabled
View Vendor Payment historyUser can view payment history associated with all vendors.

Departments

The departments section refers to all permissions associated with creating and managing departments. The section is divided into personal department management and team department management, with the latter having a wider range of permissions.

Personal department overview

Permission NamePermission "On" Definition
View own departmentsUser can view departments created by the user.

Team department overview

Permission NamePermission "On" Definition
View team departmentsUser can view all team departments.
View departments balancesUser can view all departments' balances.
Download CSV dataUser can download CSV data associated with own departments.
Download team CSV dataUser can download CSV data associated with team departments.

Department management

Permission name

Permission "On" Definition

Manage labels

User can edit and manage labels.

Create departments

User can create new departments.

Update departments

User can update existing departments.

Delete departments

User can delete departments.

View attributes

User can view attributes.

Manage attributes

User can create new attributes (new types), and add/remove them to and from cards.

Manage attribute values

User can create/update/delete the actual values for any custom attribute (type).

Bill Pay

The Bill Pay section refers to all permissions associated with viewing and managing the Bill Pay product.

Permission NamePermission "On" Definition
View Accounts Payable reportUser can view Bill Pay report ($ amount of bills outstanding, number of open bills, approvals needed, scheduled payments, recently paid.)
View billsUser can view all bills.
Manage billsUser can manage all bills.
View Bulk PaymentsUser can view but not create bulk payments..
Create Bulk PaymentsUser can create and edit bulk payments.

Security

The Security section refers to all permissions associated with managing visibility and security across your organization.

Permission Name

Permission "On" Definition

View department users

User can view users from their department

View organization settings

User can view the company settings

Manage security settings

User can manage the company security settings

Authorize integrations

User can authorize and manage integrations

View integrations

User can view integrations

Manage users

User can manage all company users

View user groups

User can view all company user roles

Update user groups

User can update all company user roles

Manage groups and permissions

User can manage all company roles and permissions

Manage external banking connections

User can manage initiate external banking connections

Accept deposit agreement

User can accept deposit agreement

Accept check deposit terms of service

User can accept check deposit terms of service

Can upload company documents

User can upload company documents (bank statements, financials, other documents)

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Accounting

How to set up Rho's QuickBooks Integration

The following instructions describe how to set up a direct integration between your Rho Account and your existing QuickBooks Online account. If you're interested in connecting Rho transactions via the QuickBooks Bank Feed, see instructions here . Note: this integration is only compatible with QuickBooks Online. For QuickBooks Desktop, you can download a CSV of transactions from your Rho account via these steps and upload them to QB Desktop). Once you are signed into the Rho platform, click Integrations in the navigation bar. Click the QuickBooks icon. Follow the login instructions to connect to your QuickBooks account. When finished, click Accounting in the navigation bar. Select the transactions you want to sync. Click the Sync button. When you connect Quick Books to Rho, a new account is added to your CHART OF ACCOUNTS tab named RHO [Checking Acct#] , where [Checking Acct#] is the 10-digit account number associated with the linked Rho account. This is your primary account and is required for automatic account reconciliation. You can rename this account, but integration between your Rho account and Quickbooks will not work if the account is deleted. What information can I view in the Accounting Tab? Once you have connected QuickBooks to Rho, use the Accounting Tab in the Rho platform to manage mapping rules, view transactions, and make necessary changes. The Accounting Tab includes two subsections Dashboard and Mapping Rules. Learn more about what you can view in the Dashboard here and about what you see in the Mapping Rules here. Important Integration Notes Syncing with your QuickBooks account is a manual process. Each time you want to reconcile your Rho Account in QuickBooks, you must click the Sync button. However, you can set up automatic recurring syncs by going to the settings tab within your accounting workflow and setting a recurring sync.

General Rho Information

How Do I Contact Support?

Reach out to our dedicated Rho specialists anytime over the phone at 1 (855) 7-GETRHO, through email at clientservice@rho.co, or start a live chat by logging into your Rho account (web or app), clicking the Help button in the lower left, and selecting 24/7 live support.

Cards

How to Add Your Rho Card to your Digital Wallet

Your virtual & physical Rho cards can now be added to your Apple or Google Wallet for a quick, contactless, and secure way to pay. Note: Currently, we don't support adding Rho cards to WeChat. Set up is simple - follow the steps below to get started: Apple Wallet Go to your Wallet app and click the + button in the right-hand corner. Select the Card Type “Credit”. Hold your Rho physical card's chip near your device or place it directly on the screen. For a virtual card, choose the “Enter Card Details Manually” option to add your card. Verify your card details are correct and enter your 3-digit CVV security code. You should notice the "Card Added" confirmation after a few moments. For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message”, “Email”, or "Authenticator App", if you have set it up. A six-digit code will be sent to your email address, phone number on file, or the Authenticator App, enter your code in the field provided. Your Rho Card is now active in your Apple Wallet and ready to use at contactless point-of-sale terminals that support Apple Pay. For more information, see Apple’s support document . How to use your Rho Card in Apple Pay at a contactless point-of-sale terminal Select your Rho Card via the Apple Wallet app. Double-click the right-hand button on the side of your iPhone when a near contactless point-of-sale terminal. Verify your identity using Face ID or your Passcode. You will now be prompted to hold your phone near the contactless reader. Hold near the reader until the purchase has been completed. Google Wallet Your virtual & physical Rho cards can now be added to your Google Wallet on your Android device for a quick, contactless, and secure way to pay. Set up is simple - follow the steps below to get started: Open your Google Pay (GPay) app on your Android device and click the image of a card in the right-hand corner. This will open a screen that shows you all the cards you have linked to your wallet. Select “Add a Card” at the bottom of the screen. Select the Payment Method “Credit or debit card.” Take a picture of your Rho physical card or the virtual card in your Rho dashboard. Your phone will recognize your card details and then you must enter your 3-digit CVV security code. Alternatively, you may enter your card details manually. Make sure your address, ZIP code, and phone number match your settings in your Rho account. The address should be your organization’s billing address. Press Save. Review Rho’s Terms & Conditions and click “Accept & continue.” For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message” or “Email.” After you receive your six-digit verification code by text or email, enter it and click Submit. Your Rho Card is now active in your Wallet and ready to use at contactless point-of-sale terminals that support Google Pay. For more information visit the Google Pay Help Center

Mobile App

How to Upload a Receipt in the Mobile App

You can add receipts to all Rho Card transactions within the app ( in addition to desktop, email, and SMS uploads ). To add a receipt, open the Rho app and tap on the transaction requiring a receipt. In the Attachments section, click "Upload Receipt" and choose one of the following options: Select an image from your camera roll Take a photo of your receipt using your camera Select and upload a file Note: Be sure to include any applicable tip amount on your receipt. In the transaction details window, you can also add departments, labels, and notes to your transaction.