Understanding the Departments Tab

The Rho application allows you to create departments to help you manage your organization's expenses.

For example, let's say you wanted to set up a budget of $100,000 for your Sales department. In Rho, you can create a department called Sales and specify the Department Amount as $100,000. Once the department is created, you can ensure that every time you spend money on this department, it is taken out of the appropriate reporting department. Then, from the Department Reporting page, you can view all of the Sales expenditures for the month, quarter, and fiscal year.

Once a department is created, you can:

  • Assign a Rho Card to that department so that all transactions using that card are reflected in the department.

  • Associate existing transactions to a department to ensure correct management of your finances.

  • Specify the appropriate department for a financial transfer.

Additionally, you can assign specific users to a specific department.

Which team members can see these departments? Any employee you add. To add a team member to a Department in order to give them the ability to tag their transactions to that Department, you can follow these easy steps!

The amount of cash in my Rho account changed. Do these departments need to be fully funded? No. Creating a department is just like creating a spending budget. For example, you can set a department spending budget of $25,000. That amount will be the budget, whether the account has a $10,000 or $100,000 balance. However, unlike a card limit, you can go over a Department budget. As noted earlier, these are soft limits, just for tracking, not meant to inhibit spending.

The Departments Tab

  • Active departments are displayed in tabular format.

  • To view Archived Departments, scroll down the page.

  • Additionally, you can create a new department by clicking the Create Department button. For more information, see Create a New Department.

Dashboard showing department budgets. Four "Sales Team" cards display monthly expenses and budgets, with one card highlighted in red for overspending.

The table provides the following information about your departments:

  • Department Color Label: Displays the assigned color for the department, used for identification in graphs.

  • Department Name: The name of the department.

  • Number of Users: The number of users in your organization is associated with the department.

  • Budget: The amount of money budgeted for the department.

  • Period Spending: The total amount of all expenditures for the specified time period assigned to this department.

  • Reset Cadence: The time period when the department is reset. For example, if the Reset Cadence for your $10, 000 Sales department is monthly, then on the first of the next month, the Remaining Department Amount returns to $10, 000, regardless of the current monthly expenditures.

  • Remaining Spend: The percentage of the spend that remains to be spent for the specified time period.

To view a Department's specific activity, click on the Department Name from the reporting list.

The Departments Reporting Page

Here you can view:

  • Total Spending

  • Total Budget Amount

  • Reset Cadence

  • Graph of Spendsome textYou can filter all of the above by a specific date range for Day, Week, Month, Quarter, or Year.

  • You can filter all of the above by a specific date range for Day, Week, Month, Quarter, or Year.

  • Recent Transactions Tagged to that Department

Bar chart showing weekly marketing spend for Q2. Highest spend is May 16-23 at $100k. Total monthly spend is $60k, with $10k pending.

Settings

The Settings page allows you to:

  • View the Department details and make edits to them.

  • Edit the department name and color.

  • Enter the desired Department Budget and cadence.

  • Archive or Close the Department.

  • Manage Cards, Vendors, and Users(add/delete from a Department)

Dashboard displaying department details, budget, and cards. Sections for vendors and users with various names and icons are also visible.

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Accounting

How to set up Rho's QuickBooks Integration

The following instructions describe how to set up a direct integration between your Rho Account and your existing QuickBooks Online account. If you're interested in connecting Rho transactions via the QuickBooks Bank Feed, see instructions here . Note: this integration is only compatible with QuickBooks Online. For QuickBooks Desktop, you can download a CSV of transactions from your Rho account via these steps and upload them to QB Desktop). Once you are signed into the Rho platform, click Integrations in the navigation bar. Click the QuickBooks icon. Follow the login instructions to connect to your QuickBooks account. When finished, click Accounting in the navigation bar. Select the transactions you want to sync. Click the Sync button. When you connect Quick Books to Rho, a new account is added to your CHART OF ACCOUNTS tab named RHO [Checking Acct#] , where [Checking Acct#] is the 10-digit account number associated with the linked Rho account. This is your primary account and is required for automatic account reconciliation. You can rename this account, but integration between your Rho account and Quickbooks will not work if the account is deleted. What information can I view in the Accounting Tab? Once you have connected QuickBooks to Rho, use the Accounting Tab in the Rho platform to manage mapping rules, view transactions, and make necessary changes. The Accounting Tab includes two subsections Dashboard and Mapping Rules. Learn more about what you can view in the Dashboard here and about what you see in the Mapping Rules here. Important Integration Notes Syncing with your QuickBooks account is a manual process. Each time you want to reconcile your Rho Account in QuickBooks, you must click the Sync button. However, you can set up automatic recurring syncs by going to the settings tab within your accounting workflow and setting a recurring sync.

General Rho Information

How Do I Contact Support?

Reach out to our dedicated Rho specialists anytime over the phone at 1 (855) 7-GETRHO, through email at clientservice@rho.co, or start a live chat by logging into your Rho account (web or app), clicking the Help button in the lower left, and selecting 24/7 live support.

Cards

How to Add Your Rho Card to your Digital Wallet

Your virtual & physical Rho cards can now be added to your Apple or Google Wallet for a quick, contactless, and secure way to pay. Note: Currently, we don't support adding Rho cards to WeChat. Set up is simple - follow the steps below to get started: Apple Wallet Go to your Wallet app and click the + button in the right-hand corner. Select the Card Type “Credit”. Hold your Rho physical card's chip near your device or place it directly on the screen. For a virtual card, choose the “Enter Card Details Manually” option to add your card. Verify your card details are correct and enter your 3-digit CVV security code. You should notice the "Card Added" confirmation after a few moments. For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message”, “Email”, or "Authenticator App", if you have set it up. A six-digit code will be sent to your email address, phone number on file, or the Authenticator App, enter your code in the field provided. Your Rho Card is now active in your Apple Wallet and ready to use at contactless point-of-sale terminals that support Apple Pay. For more information, see Apple’s support document . How to use your Rho Card in Apple Pay at a contactless point-of-sale terminal Select your Rho Card via the Apple Wallet app. Double-click the right-hand button on the side of your iPhone when a near contactless point-of-sale terminal. Verify your identity using Face ID or your Passcode. You will now be prompted to hold your phone near the contactless reader. Hold near the reader until the purchase has been completed. Google Wallet Your virtual & physical Rho cards can now be added to your Google Wallet on your Android device for a quick, contactless, and secure way to pay. Set up is simple - follow the steps below to get started: Open your Google Pay (GPay) app on your Android device and click the image of a card in the right-hand corner. This will open a screen that shows you all the cards you have linked to your wallet. Select “Add a Card” at the bottom of the screen. Select the Payment Method “Credit or debit card.” Take a picture of your Rho physical card or the virtual card in your Rho dashboard. Your phone will recognize your card details and then you must enter your 3-digit CVV security code. Alternatively, you may enter your card details manually. Make sure your address, ZIP code, and phone number match your settings in your Rho account. The address should be your organization’s billing address. Press Save. Review Rho’s Terms & Conditions and click “Accept & continue.” For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message” or “Email.” After you receive your six-digit verification code by text or email, enter it and click Submit. Your Rho Card is now active in your Wallet and ready to use at contactless point-of-sale terminals that support Google Pay. For more information visit the Google Pay Help Center

Mobile App

How to Upload a Receipt in the Mobile App

You can add receipts to all Rho Card transactions within the app ( in addition to desktop, email, and SMS uploads ). To add a receipt, open the Rho app and tap on the transaction requiring a receipt. In the Attachments section, click "Upload Receipt" and choose one of the following options: Select an image from your camera roll Take a photo of your receipt using your camera Select and upload a file Note: Be sure to include any applicable tip amount on your receipt. In the transaction details window, you can also add departments, labels, and notes to your transaction.