How to Send a Transfer from Rho

You can use Rho to send money to any person or business.

To start, navigate to the Banking tab in your Rho dashboard, click the Move Funds button, and select the Pay option to start your transfer.On the next screen, select your vendor and then the Rho Vendor's Payment Account. If the Payment Account has not already been created, you can add a new one.

Payment selection screen showing options for ACH and Wire transfers, with ACH set as default. "Continue" button at the bottom.

On the Amount page, select the Desired Checking account you wish to pay from and enter the amount.

Payment interface showing vendor 'Rho Vendor,' with payment method as 'Cash (Checking)' and amount set to $0.00 USD. 'Back' and 'Continue' buttons.

After successfully selecting the vendor and entering the desired amount, you can add additional transaction information on the Details page. When you are finished, click the Continue button at the bottom of the screen.

Frequency: By default, the money is scheduled to be transferred only once (One-Time Only). To specify a recurring transfer, toggle on Schedule for a future date and select the desired frequency: one-time only (default)—every day, every week, every month, and every year. When will the transaction begin processing?: By default, the money is scheduled to be transferred immediately (Now). To specify a later date, click on the calendar field to specify the desired date after toggling on Schedule for a future date.

Note: If you schedule a recurring transfer, the Rho application bases the transfer on the date specified in the Send date field. For example, the transfer will execute at that specific date each month (Jan 20th, Feb 20th, etc.), regardless of whether it's a weekend or not, if the monthly cadence is set on a recurring transaction. Note that it will execute on that exact date, but it may not settle on that exact date, depending on the transaction type—settlement time may vary. If February has fewer days, it will be set to the last day of February; for example. choosing Jan 31 and setting a monthly recurring cadence would apply the transaction on Feb 29, Mar 31, Apr 30.

Memo: Enter any notes or information to be associated with the transfer.

Add Attachment: To attach a bill or invoice to the transfer, click the Add Attachment button. A dialog window will open, allowing you to navigate to the location where the file is located and then click Open.

Add Department & Label: To assign the transfer to a specific Rho department or label, click on the relevant button and select the desired name. For more information about creating departments, see Create a New Department. You'll be taken to a confirmation screen where you can review transfer details for accuracy. Once you are satisfied, click Confirm & Pay to finish.

Note: Sending payments is also possible via the Rho mobile app, so you can initiate transfers on the go using the same workflow.

ACH vs. Domestic Wires

ACHs and Domestic Wires are both domestic payments. However, since these are two different types of payments, some banks reserve routing numbers for ACHs separate from those for wires. Before sending a payment, be sure to check that the routing number you have for the recipient bank accepts ACHs, wires, or both.

Each financial institution sets its cutoff time policy for sending same-business-day bank wires.

  • Domestic wires are typically processed and received at the recipient bank on the same day if they are issued before the 4:45 p.m. EST deadline. If issued after the deadline, the wire should arrive within 24 hours of being sent.

  • ACH settlement time varies depending on various factors, such as the policy of the receiving bank or transaction amount. Typically, ACH transfers are received within 1 to 3 business days. If the ACH payment is created before 2 p.m. ET and is under $1mm, it should process on the same day.

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Accounting

How to set up Rho's QuickBooks Integration

The following instructions describe how to set up a direct integration between your Rho Account and your existing QuickBooks Online account. If you're interested in connecting Rho transactions via the QuickBooks Bank Feed, see instructions here . Note: this integration is only compatible with QuickBooks Online. For QuickBooks Desktop, you can download a CSV of transactions from your Rho account via these steps and upload them to QB Desktop). Once you are signed into the Rho platform, click Integrations in the navigation bar. Click the QuickBooks icon. Follow the login instructions to connect to your QuickBooks account. When finished, click Accounting in the navigation bar. Select the transactions you want to sync. Click the Sync button. When you connect Quick Books to Rho, a new account is added to your CHART OF ACCOUNTS tab named RHO [Checking Acct#] , where [Checking Acct#] is the 10-digit account number associated with the linked Rho account. This is your primary account and is required for automatic account reconciliation. You can rename this account, but integration between your Rho account and Quickbooks will not work if the account is deleted. What information can I view in the Accounting Tab? Once you have connected QuickBooks to Rho, use the Accounting Tab in the Rho platform to manage mapping rules, view transactions, and make necessary changes. The Accounting Tab includes two subsections Dashboard and Mapping Rules. Learn more about what you can view in the Dashboard here and about what you see in the Mapping Rules here. Important Integration Notes Syncing with your QuickBooks account is a manual process. Each time you want to reconcile your Rho Account in QuickBooks, you must click the Sync button. However, you can set up automatic recurring syncs by going to the settings tab within your accounting workflow and setting a recurring sync.

General Rho Information

How Do I Contact Support?

Reach out to our dedicated Rho specialists anytime over the phone at 1 (855) 7-GETRHO, through email at clientservice@rho.co, or start a live chat by logging into your Rho account (web or app), clicking the Help button in the lower left, and selecting 24/7 live support.

Cards

How to Add Your Rho Card to your Digital Wallet

Your virtual & physical Rho cards can now be added to your Apple or Google Wallet for a quick, contactless, and secure way to pay. Note: Currently, we don't support adding Rho cards to WeChat. Set up is simple - follow the steps below to get started: Apple Wallet Go to your Wallet app and click the + button in the right-hand corner. Select the Card Type “Credit”. Hold your Rho physical card's chip near your device or place it directly on the screen. For a virtual card, choose the “Enter Card Details Manually” option to add your card. Verify your card details are correct and enter your 3-digit CVV security code. You should notice the "Card Added" confirmation after a few moments. For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message”, “Email”, or "Authenticator App", if you have set it up. A six-digit code will be sent to your email address, phone number on file, or the Authenticator App, enter your code in the field provided. Your Rho Card is now active in your Apple Wallet and ready to use at contactless point-of-sale terminals that support Apple Pay. For more information, see Apple’s support document . How to use your Rho Card in Apple Pay at a contactless point-of-sale terminal Select your Rho Card via the Apple Wallet app. Double-click the right-hand button on the side of your iPhone when a near contactless point-of-sale terminal. Verify your identity using Face ID or your Passcode. You will now be prompted to hold your phone near the contactless reader. Hold near the reader until the purchase has been completed. Google Wallet Your virtual & physical Rho cards can now be added to your Google Wallet on your Android device for a quick, contactless, and secure way to pay. Set up is simple - follow the steps below to get started: Open your Google Pay (GPay) app on your Android device and click the image of a card in the right-hand corner. This will open a screen that shows you all the cards you have linked to your wallet. Select “Add a Card” at the bottom of the screen. Select the Payment Method “Credit or debit card.” Take a picture of your Rho physical card or the virtual card in your Rho dashboard. Your phone will recognize your card details and then you must enter your 3-digit CVV security code. Alternatively, you may enter your card details manually. Make sure your address, ZIP code, and phone number match your settings in your Rho account. The address should be your organization’s billing address. Press Save. Review Rho’s Terms & Conditions and click “Accept & continue.” For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message” or “Email.” After you receive your six-digit verification code by text or email, enter it and click Submit. Your Rho Card is now active in your Wallet and ready to use at contactless point-of-sale terminals that support Google Pay. For more information visit the Google Pay Help Center

Mobile App

How to Upload a Receipt in the Mobile App

You can add receipts to all Rho Card transactions within the app ( in addition to desktop, email, and SMS uploads ). To add a receipt, open the Rho app and tap on the transaction requiring a receipt. In the Attachments section, click "Upload Receipt" and choose one of the following options: Select an image from your camera roll Take a photo of your receipt using your camera Select and upload a file Note: Be sure to include any applicable tip amount on your receipt. In the transaction details window, you can also add departments, labels, and notes to your transaction.