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Rho has partnered with Navan Expense to provide your business an integrated expense management solution. This article explains how Rho Expense Management and Navan Expense Reporting work together to streamline your expense processes. Is Navan Expense only for travel expenses? No, Navan Expense is a comprehensive expense management tool that can be used for all types of business expenses, not just travel-related expenses. It functions like other expense management tools in the market, allowing you to manage and track a wide range of expenses. How are Navan and Rho linked? Rho and Navan are linked through Mastercard Smart Data. This integration allows Navan to receive your transaction logs from Rho. Within Navan, you'll see the cards you've created in Rho and all associated card transactions, just as you would in your Rho account. How do I get started with Navan? To get started with Navan: Sign Up with Navan: Reach out to Navan to create an account. Onboarding Call: Navan will handle the onboarding process and schedule a joint call with you and a Rho representative to set up Navan Connect. Integration Setup: Navan will guide you through the integration process during the call. Note: The setup process is entirely managed by Navan. How do I submit receipts? You should submit receipts directly through Navan Expense. Adding receipts in Rho will not sync them to Navan. To ensure your expenses are accurately tracked and reported, manage all receipt submissions within the Navan platform. How can I manage spending policies? Spending policies should be managed within Navan: In Navan, set up expense rules and policies that align with your company's needs. You can still set card-level controls, such as card limits and merchant restrictions, in Rho. These controls work alongside Navan's expense policies. How do I connect my Rho account to Navan? The connection process is led by Navan: Information Sharing: Rho provides Navan with your Mastercard Distribution ID. Onboarding Call: Navan hosts a joint onboarding call with you and a Rho representative to implement Navan Expense and establish the card connection. Support: If you have questions about setting up Navan Connect, please contact the Navan support team. Who should I contact for support? Interested in Navan? If you're interested in integrating Navan with your Rho account, please contact your Rho representative or reach out to our Client Service team. We'll facilitate an introduction to Navan. Questions about the Navan Setup? For any setup questions related to Navan Connect or Navan Expense, please contact the Navan support team directly.

What is SOC 2 Type 2 Compliance? SOC 2, developed by the American Institute of CPAs (AICPA), is an audit framework for an organizations control and management of customer data, relevant to security, availability, processing, integrity, confidentiality or privacy. SOC 2 reports help the organization in question, as well as regulators, partners, customers, vendors, and other stakeholders, achieve more confidence in the integrity of security, operations, and management of customer data. A SOC 2 Type 2 report describes an organizations system and whether the design and operating effectiveness of the systems controls are suitable to meet relevant trust services principles as of a specific date. Is Rho SOC 2 Type 2 Compliant? Rho is SOC 2 Type 2 compliant. Rho is audited every year by a third-party using the SOC 2 framework. You can access Rho's SOC 2 Type 2 report by clicking on this link.

Save big and scale your business with access over $1m in partner deals with Rhos Rewards Marketplace. From Carta to Quickbooks, weve negotiated deals from top third-party solutions to support your companys growth. How To Access Rhos Rewards Portal Click HERE to be directed to Rhos Rewards Marketplace via Built First To access the rewards you must first create an account with Built First using your business email address Please Note: For the security of your account, do not use your Rho password credentials when creating your Built First login. How to Redeem your Rewards Once you have created your Built First account, you may then browse, view, and redeem your Rewards via the Marketplace as a Rho client Select the reward of choice and click I reviewed this offer You must then complete the offer activation. Depending on the Rewards, you may need to activate the offer via the Partners site For any questions, please feel free to contact the Rho Partnerships team at partnerships@rho.co

Please find Rhos Terms of Service here: Rho's Terms of Service

The American Deposit Management Co. Master Services Agreement THIS MASTER SERVICES AGREEMENT (this Agreement ) is entered into as of [Date entered on survey], between American Deposit Management, LLC and its wholly owned subsidiary ADM Consulting, LLC (referred to herein collectively as ADM ) on the one hand, and ( Client ) on the other hand. RECITALS A. ADM provides various treasury and financial services, including the services set forth in Recital C (the Program); Client desires to enroll in such consulting and advisory services as set forth below; Client further desires to appoint ADM as agent to deploy, manage, and administer Client funds with select Federal Deposit Insurance Corporation (FDIC) and/or National Credit Union Administration (NCUA) insured depository institutions (collectively, the Program Institutions) upon initial deposit of funds by Client at custodian banks (collectively, the Custodians); D. ADM desires to provide such consulting, management and fulfillment services as requested by Client herein; and E. ADM further desires to manage Client funds as agent to be held in Custodian and Program Institution deposit accounts (a Custodian is deemed a Program Institution and referred to herein as such when Client funds have been deployed by ADM in deposit accounts at the Custodian), to deploy, manage and administer those funds consistent with Clients objectives, and, as requested by the Client, to provide Client with evidence of the Deposit Insurance or that the funds are secured. F . Client has entered into an agreement (the Rho Terms of Use) with Under Technologies Inc, dba Rho Technologies (Rho) pursuant to which, amongst other things, Client has engaged Rho to deliver instructions and other information to and from third party service providers, such as ADM (such services being, the Rho Services). AGREEMENTS In consideration of the foregoing premises, the parties hereto, intending to be legally bound, hereby agree as follows: 1. Program Selection . The Program is comprised of the following components: (a) the American Money Market Account (the AMMA), a liquid money market account, under which funds will be deployed and managed by ADM in bank deposit accounts at Program Institutions1 (the AMMA Accounts), and 1 Deposit accounts at Program Institutions may be classified as money market accounts, non-interest bearing accounts, interest bearing accounts savings accounts or negotiable order of withdrawal (NOW) accounts. WHEREAS: (b) the American Term Deposit Account, under which funds will be deployed and managed by ADM in certificate of deposit accounts (CD Accounts). Client has the option to determine whether to request (1) extended deposit insurance, under which funds in excess of the amounts insured by the FDIC or NCUA are secured through the pledge of identified and agreed upon collateral or issuance of a surety bond, all in accordance with the terms and conditions set forth herein, or (2) waiver of extended deposit insurance, under which funds in excess of the amounts insured by the FDIC or NCUA will not be secured. By signing below, Client acknowledges and understands that, in the event Client chooses to waive extended deposit insurance, Client funds deposited with a Program Institution in an amount in excess of the applicable limit for FDIC or NCUA insurance coverage, are not guaranteed by the FDIC or NCUA, or through the pledge of identified and agreed upon collateral, or the issuance of a surety bond, or by any government agency and, as a result, in the event of a financial failure of any such Program Institution, Client funds on deposit in a depository account with such Program Institution will be at risk. By signing Exhibit A, Client expressly waives extended deposit insurance. Prior to depositing funds, Client shall select the program under which the particular funds shall be deployed and managed and provide ADM with written notification of such selection. 2. Account Eligibility; Client Representations and Warranties . The Program is only open to participants that meet the minimum deposit requirement currently in place at the time of opening. The minimum deposit requirement may be waived at the discretion of ADM. The Program is only open to participants which are U.S. Persons. For this purpose, a U.S. Person is (i) any partnership, corporation or limited liability company organized or incorporated under the laws of the United States or any state thereof, (ii) any trust as to which one or more natural persons reside in the United States, or a U.S. Person as otherwise defined herein, has or have the authority as trustee to control all of the substantial decisions of the trust, (iii) any federal, state or local governmental unit, agency or authority located in the United States, and (iv) such other parties as ADM may approve, from time to time. Public Unit Depositors make the following representations and warranties to ADM: (a) Client is a public unit and the undersigned individual who has executed this Agreement on behalf of Client is the official custodian of Client as those terms are used in 12 C.F.R. 745.10 of the NCUA regulations, (b) Client is a public depositor (or that terms equivalent) as defined under applicable state statutes in which the public depositor is located , (c) Client hereby represents and warrants to ADM that (i) the undersigned officer of Client is knowledgeable as to the source and nature of the funds that are deposited with ADM; and (ii) no funds that are deposited via ADM pursuant to this Agreement are proceeds of municipal securities (as defined in Rule 15Ba1- 1(m)(1) promulgated under Section 15B of the U.S. Securities and Exchange Act of 1934, as amended, and the rules and regulations promulgated thereunder (the Exchange Act) unless Client is represented, with respect to the applicable municipal securities and related funds investments, by a municipal advisor that is registered with the SEC pursuant to the Exchange Act and is independent of ADM, and (d) Client has received the Disclosure Statement of Municipal Advisor from ADM. All Clients other than public unit depositors, represent and warrant that they are an "accredited investor" as that term is defined by applicable securities laws and the Securities and Exchange Commission. (e) Client represents that it is party to Rho Terms of Use and shall inform ADM if it ceases to be party thereto. Client represents that ADM shall continue to honor Instructions received from Rho until notified by Client of termination of its agreement with Rho. 3. Deposits . Under the Program, cash balances will be deployed into deposit accounts which are obligations of the Program Institutions in which the deposits are held and qualify for Deposit Insurance protection in accordance with the applicable rules of the FDIC or NCUA, as such rules may be amended from time to time. The Program Institutions may pay interest, at varying rates, on the deposit accounts ( See Interest below). AMMA Accounts . Each business day, ADM or its Custodian(s) will deposit your cash balances held in custodial accounts into one or more omnibus deposit accounts maintained at the Program Institutions. CD Accounts . ADM or its Custodian(s) will deposit your cash balances held in custodial accounts into one or more separate CD Accounts maintained at the Program Institutions. The terms of such CD Accounts will be selected in accordance with your liquidity needs and stated investment goals. Client shall provide ADM with written notification when requesting or opening a CD Account. Your deposit account ownership will be evidenced by an entry on records maintained by ADM and/or the Custodian(s) for each of the Program Institutions at which your funds are on deposit. You will receive a monthly account statement that will reflect all deposits, withdrawals, Program Institution deposit balance(s), net earnings and a delivered rate. Your Funds (including accrued interest) in each recognized legal capacity, are currently eligible for up to $250, 000 of Deposit Insurance at each Program Institution in which your funds are on deposit (subject to the aggregation of any other funds you have on deposit at the same Program Institution in the same legal capacity). Unless you have elected to establish extended deposit coverage, ADM will use commercially reasonable efforts to ensure that no more than $250, 000 of your funds will be deposited in any single Program Institution; however, if funds in excess of $250, 000 are deposited into or withdrawn from the Program in a single day, for a limited amount of time (intraday or overnight), the entire amount of the withdrawal or deposit may be held at one Program Institution. In such an event, in lieu of obtaining full Deposit Insurance, ADM may take steps to secure the amount of your funds by employing the tools available to you by extending deposit insurance. Funds intended for deposit into the AMMA Accounts and/or CD Accounts must be deposited through the Custodian and cannot be placed directly with ADM or any of the Program Institutions. Deposits received by the Custodian on any standard banking day before 12: 00 P.M. Central Time will be deposited with the Program Institutions on the next business day. Payments made by check, money order or cashiers checks will be held based upon availability of funds. 4. Withdrawals . By enrolling in the Program, you consent to have your money on deposit at the Program Institutions automatically withdrawn from the Program Institution accounts upon your request for withdrawal. ADM reserves the right to take reasonable measures to verify your withdrawal request (but is not under any duty to do so), and ADM will not be held liable for any delays caused by such verification measures. You may make a request for withdrawal at any time, in any amount of available funds, from your account. You acknowledge that CD Accounts are time deposits and, therefore, certain withdrawals from CD Accounts may result in the assessment of early withdrawal penalties or fees. You agree that you shall be wholly responsible for the payment of such penalties or fees. Withdrawals are limited to six (6) per month. Withdrawals must be requested from ADM and cannot be made directly from the Custodian or any of the Program Institutions in which funds are held. ADM will process, or cause to be processed, withdrawal requests on Tuesdays and Thursdays (Processing Days) for settlement to your designated account on Wednesdays and Fridays (Settlement Days). Requests for amounts of $3, 000, 000 or less received by ADM on or before 12: 00 P.M. Central Time on a Processing Day will settle to your designated account on the next Settlement Day specified by you in the withdrawal request. Withdrawal requests for amounts of $3, 000, 000 or less received by ADM after 12: 00 P.M. Central Time on a Processing Day will not settle to your designated account the next day, but will be settled to your designated account on the next Settlement Day thereafter. Requests for amounts greater than $3, 000, 000 are considered special handling and will be settled at a mutually acceptable Settlement Day, regardless of whether the withdrawal request is received by ADM on or before 12: 00 P.M. Central Time. Notwithstanding anything herein to the contrary, ADM is unable to process withdrawal requests or settle such requests to your designated account on holidays recognized by the Federal Reserve Board. If a withdrawal request is made or a withdrawal is scheduled to settle on a holiday recognized by the Federal Reserve Board, the transaction will be processed/settled as follows: (i) in the case of a withdrawal request, such request will be processed on the next available Processing Day, and will be settled to your designated account in accordance with the settlement timelines set forth above, based on the non-holiday Processing Day; or (ii) in the case of settling a withdrawal, the funds will be scheduled to settle to your account on the next Settlement Day following the holiday. The accounts at the Program Institutions do not include check writing privileges, ATM transactions, or debit card transactions. Withdrawals can be made by telephone or electronically using any procedures required by ADM. All funds movements (whether involving deposits, transfers or withdrawals) will be subject to time-of-day and local business day limitations, including limitations imposed by time-zone differences. ADM will not be held liable for any delay, failure or error by any Program Institution in making payment on any withdrawal. 5. Initial Funding . Upon Clients deposit of funds with a Custodian, ADM shall distribute such funds to Program Institutions on behalf of Client. Pursuant to Clients program selection, ADM shall cause the funds to be held in the AMMA Accounts and/or CD Accounts (AMMA Accounts and CD Accounts are collectively referred to herein as the Deposit Accounts) of the Program Institutions. Client acknowledges that ADM may, from time to time, place a certain portion of Clients funds in a non-interest bearing transaction account. Funds in the Deposit Accounts shall remain the sole property of Client. 6. Management of Funds . ADM agrees to honor Client instructions (Instructions), with respect to this Agreement, received from Rho, by written or electronic means, as if they were delivered to ADM directly by Client. . In the event that Instructions received from Rho, on behalf of Client do not reflect Instructions of Client, Client agrees that such Instructions, received from Rho, shall be considered Instructions received directly by Client. Client further agrees that any disputes arising from Instructions received from Rho to ADM are governed expressly by the agreement between Rho and Client to which ADM is not a party nor under which ADM shall not have any obligations or liability thereunder. 7. Client expressly consents to ADM sharing with Rho such information as Rho may request in the course of Rho providing the Rho Services, including but not limited to information concerning Client funds, Deposit Accounts, transactions and such other information as ADM and Custodians may maintain with respect to Client and their funds. If Client wishes for ADM to cease sharing such information with Rho, it shall send notice of such preference to ADM and also to Rho. Rho is not a party to this Agreement and shall not have any rights or obligations hereunder.. 8. ADM will deploy and continue to manage Client funds in the Deposit Accounts from time to time on Clients behalf. ADM and the Custodians will provide Client evidence of the transactional history of Clients funds upon reasonable written request by Client. ADM will pay interest with respect to the Deposit Accounts as outlined in Section 9. In accordance with the Clients stated objectives, ADM will manage all funds in Deposit Accounts using reasonable discretion. 9. Deposit Insurance, Security and Collateral . ADM will take all steps necessary to deploy funds in Deposit Accounts that are insured by the FDIC and/or NCUA, as applicable, and to ensure that all funds deployed are fully insured or secured in accordance with the Client's instructions. Custodians and Program Institutions will be selected by ADM. With respect to Program Institutions, ADM agrees that funds shall only be deployed in FDIC-insured banks or NCUA-insured credit unions that are Qualified. For a Program Institution to be Qualified initially (at the time of a first deposit in the depository) it must be well capitalized (as such term is defined by applicable FDIC or NCUA regulations) based upon information about such Program Institution published by the FDIC or the NCUA on a quarterly basis. The fact that a Program Institution is well capitalized does not mean that it will not be subject to failure at a later point in time. Further, in the event a Program Institution fails, its insured deposits will either be assumed by another insured depository institution, or by the appropriate regulator for the failed institution (either the FDIC or the NCUA), in its capacity as receiver. In either case, as with all other depositors, it may take a period of time for ADM to substantiate its claim to and withdraw any funds previously on deposit at the failed financial institution. From time to time, there may be instances arising from processing cutoffs and other operational deadlines where deposits placed in the AMMA or the American Term Deposit Account may exceed the Deposit Insurance coverage limits. In such instances, to the extent commercially reasonable, ADM will take all steps necessary to secure the full deposit (or any portion in excess of the Deposit Insurance coverage limit) in any Deposit Accounts by: (i) entering into a repurchase agreement on Clients behalf with the particular Program Institution(s), pursuant to which the deposited funds will be exchanged at certain agreed upon times for securities (or a secured interest therein) owned by the Program Institution(s) and then re-exchanged at a specified future date and price, or (ii) obtaining a perfected first lien security interest in eligible Program Institution Collateral with a value no less than 100% of the balance of your funds in the Deposit Accounts. Collateral shall be any obligation authorized by law to be pledged by a financial institution to secure deposits. At Clients written request, ADM will provide evidence of such repurchase or security agreement, as applicable. In addition to securing deposits with the Collateral described above, ADM may deploy funds at one or more Program Institutions where a surety bond or similar private insurance is in place for the benefit of ADM's clients securing any deposit balances in excess of the Deposit Insurance coverage limits. At the reasonable request of Client, ADM shall provide Client evidence that such surety bond or similar private insurance is place. 10. Program Institutions . Each Program Institution is a separately insured depository institution. ADM may include additional Program Institutions, delete Program Institutions, and determine the order of Program Institutions, at its discretion. ADM may deposit cash balances with any of the Program Institutions, in any order that ADM determines is appropriate. The Deposit Accounts established by ADM, as agent on your behalf, constitute a direct obligation of the Program Institution(s) and are not directly or indirectly an obligation of ADM or the Custodian, to the extent such accounts are not held by the Custodian. In the event a Program Institution rejects additional deposits, withdraws from the Program, or is terminated, you hereby authorize and direct ADM, as your agent, to move your affected accounts to another Program Institution. In the event ADM is unable to make such an alternate arrangement, ADM will transfer your balance to your account at your primary financial institution and notify you of such action.

View Rhos Pricing here: Pricing

At Rho, we strive to build and refine our product offerings to encompass the full scope of our clients business finance needs, from corporate spend to cash management to expenses to AP. In support of Rhos growth, we are partnered with Webster Bank, N.A. Member FDIC for banking services. Our partnership with Webster Bank, N.A. Member FDIC enables us to provide seamless service and enhanced client experiences, with a focus on credibility, integrity, and fraud protection. As one of the first fintechs partnering directly with a nationally-chartered bank, we are excited to continue enhancing the Rho solution to new heights and support you as your trusted business finance platform. With our banking services partner, Rho offers enhanced speed and performance across the banking process, as well as assurance that your banking experience is supported by a value-driven nationally-chartered, FDIC-insured bank, with over $60 billion in assets. Through our partnership with Webster Bank, N.A. Member FDIC, our clients benefit from: Ability to initiate same-day domestic wire bank transfers up until 4: 45pm ET Expedient payment settlement times Unlimited secondary checking accounts First-class client services and support functionality And we are excited for additional future features to come! If you have any questions: Rhos Client Service Team is here to assist you every step of the way. If you have any questions, please reach out to us Monday-Friday 8am-8pm EST via email at Client Service@Rho.co, via chat on the Rho website, or via phone 855-7-GETRHO. Banking services provided and cards issued by Webster Bank, N.A., Member FDIC. All Rights reserved. 2019-2024 Under Technologies, Inc. DBA Rho Technologies. Rho is a trademark of Under Technologies, Inc. Rho is not a bank. Rho partners with FDIC-insured banks to offer banking products and services. By using Rho services, you agree to and are bound by the Rho Terms of Service .

Rho is your hub for all things finance, so we've made it super intuitive and ensured your cards, banking, bill pay, and more are just a click away. For help in navigating your Rho account, we've outlined the top 4 things you need to know. 1. Main Navigation Bar All pages relating to your organization can be accessed via the main navigation on the left-hand side of your screen. From Banking to Integrations, you can quickly toggle between pages via the side navigation bar. 2. Your Organization(s) To view and switch between businesses or open a new business account, click on your business's name at the top of the navigation bar; a dropdown will appear. 3. User Profile To access your user profile and settings, click on your name in the top-right corner of your screen. In User Settings, you can change your password, set up two-factor authentication, and add a photo. 4. Support To contact Rho, simply click the question bubble at the bottom left corner of your screen. Here you can: Get help Access our Help Articles View our phone number +1 855-743-8746 Find our email clientservice@rho.co Live chat with us Leave product feedback Explore our Product Guide

The Invoice Generator is a web application built with that allows users to create, preview, and send invoices. The application features a user-friendly interface with real-time preview and PDF generation capabilities. Key Features Basic Information Invoice number (optional) Invoice name (required) Date and due date Currency selection Tax rate configuration Optional shipping costs Company Details Sender information (required) Recipient information Company logo upload (optional, max 2MB) Support for multiple address lines Contact information (email, phone) Line Items Up to 5 items per invoice Description Issue date Quantity Rate Automatic amount calculation PDF Generation Features Professional A4 format Company logo integration Clean, organized layout Automatic calculations Support for multiple currencies Tax and shipping calculations Technical Limitations Maximum file size: 10MB Supported image formats: JPEG, JPG, PNG Maximum image size: 2MB Email Functionality Features Direct email delivery PDF attachment Automatic invoice number reference Technical Requirements Valid email address format Rate limiting applies (to prevent abuse) Best Practices for Optimal Results 1. Image Optimization Use compressed images for logos. Recommended logo dimensions: 200x200 pixels. Format: PNG or JPG. Maximum size: 2 MB. 2. Data Entry Use complete company information Include valid email addresses Double-check numerical values Verify tax rates 3. PDF Generation Preview before downloading Check all formatting Verify calculations Ensure the logo displays correctly Review all company details 4. Email Sending Verify recipient's email address Check your spam folder if not been received Allow up to 30 seconds for PDF generation Maximum 5 items per invoice (limited to prevent abuse) Include payment instructions if needed

Were excited to announce the upcoming launch of Centralized Settings! Designed with your convenience in mind, this new feature will serve as a unified source of truth for all your configurations, including Expenses and Bill Pay Settings, all accessible under the Settings tab. Whats New? Streamlined Access to Settings With Centralized Settings, you'll have everything you need right at your fingertips. Weve organized all your settings into a single, convenient location, allowing you to quickly access and manage relevant configurations directly within your workflows. Key Benefits: Faster Loading Times: Enjoy quicker access to your settings without unnecessary delays. Intuitive Layout: The redesigned interface makes it easier than ever to find what you need. Whether you are managing expenses or adjusting bill pay settings, everything is just a few clicks away. Dedicated Settings Icon As part of this enhanced experience, a dedicated Settings icon will now be prominently displayed across most sections of Rho. Settings Drawer: When you click on this icon, you will open a Contextual Drawer tailored to the section you are currently viewing. This drawer provides relevant configuration options and ensures a seamless path to the appropriate settings. Why Centralized Settings? Centralized Settings simplify the management of your account by consolidating all essential configurations in one place. This means less time searching for settings and more time focusing on what matters—running your business effectively. Availability This feature is currently available to a small pool of clients, and a broader rollout for all users is planned for the upcoming weeks.

Protecting your financial information is crucial in today's digital landscape. As a Rho user, it's important to be aware of potential phishing scams that may target your sensitive data. Here's how you can identify and protect yourself from these malicious attempts: Recognize Red Flags Unsolicited Requests: Rho will never contact you unexpectedly to ask for your password, verification code, or banking details. Urgent or Threatening Language: Be wary of messages that create a sense of urgency or threaten negative consequences if you don't act immediately. Suspicious Links: Hover over links to check their destination before clicking. Ensure they lead to official Rho domains. Verify Communication Channels Official Websites: Always access your Rho account through the official website: https: //www.rho.co and https: //app.rho.co/login Email Senders: Legitimate Rho emails will come from @rho.co domains. Be cautious of slight misspellings or variations. Customer Support: If you're unsure about a communication, contact Rho's client service directly at 1 (855) 7-GETRHO or clientservice@rho.co. Protect Your Account Unique Passwords: Use a strong, unique password for your Rho account that you don't use elsewhere. Two-Factor Authentication: Enable this additional security feature if available. Regular Monitoring: Frequently check your account activity and report any suspicious transactions immediately. What to Do If You Suspect a Phishing Attempt Do not respond or click on any links in the suspicious message. Forward the message to Rho's security team (provide the appropriate email address). Delete the suspicious message from your inbox. If you've accidentally shared information, change your password immediately and contact Rho's client service. Remember, Rho is committed to protecting your financial information. By staying vigilant and following these guidelines, you can help ensure the security of your account and financial data.

We're pleased to offer our valued clients access to our exclusive Rewards Marketplace, featuring special offers and benefits from our partners. Please follow the steps below to redeem your rewards. Step 1: Visit the Rho Rewards Page Navigate to rho.co/rewards using your preferred web browser. Step 2: Click "Redeem Rewards" On the rewards page, locate and click the "Redeem Rewards" button. This will direct you to the rewards marketplace. Step 3: Log In or Create a Rewards Account For New Users: If you haven't created a rewards login yet, you'll need to set up a new account. Click on "Create Account" or "Sign Up" . Follow the prompts to enter your information and create a login. For Existing Users: If you already have a rewards account, you may be automatically logged in. If not, you'll be prompted to enter your email and password . Enter your login credentials to access the rewards marketplace. Step 4: Browse the Rewards Marketplace Once logged in, you'll have access to a variety of rewards. Browse through the listings to find an offer that interests you. Step 5: Select and Redeem a Reward Click on the reward you wish to redeem to view more details. Review the redemption instructions provided by the Rho rewards partner. Follow the steps outlined to complete the redemption process.

Have an idea? Want to tell our team about something youd like to see in Rho? We want to hear from you. To leave your feedback, click on the black question mark icon in the lower-left corner of the screen, and select "Send Feedback" from the dropdown.

Rho is committed to the security of your account and has recently introduced an optional fraud protection feature: SMS notifications for suspicious transactions. This service is designed to alert you immediately when a potentially fraudulent transaction is detected, allowing you to confirm or deny the transaction promptly. Fraudulent cards are reissued upon confirmation of the SMS alert of fraud, ensuring that you can continue your transactions with minimal disruption. Below are the steps to enable this feature. Step-by-Step Guide to Opt-In for SMS Fraud Alerts 1. Log in to your Rho account and click on your user profile located on the right-hand side of your screen. 2. Within the drop-down, click the User settings option. From there, select the Notifications option. 3. Look for the option related to SMS notifications for suspicious transactions and choose to opt-in . 4. Ensure that the phone number on file is a cell phone number , as this service requires the ability to receive SMS messages. What Happens When a Suspicious Transaction is Detected? You will receive an automated SMS notification if a suspicious transaction is identified. The transaction will be automatically declined , and the SMS will prompt you to confirm whether you recognize the transaction. Reply YES if you recognize the transaction, and the block will be lifted, allowing you to re-attempt the purchase. If you reply NO , indicating that you do not recognize the transaction, your card will be automatically canceled to prevent further fraudulent activity. Tips and Warnings Regularly update your cell phone number in your account settings to ensure you receive timely alerts. Be aware that replying NO will result in the immediate cancellation of your card, so confirm the transaction carefully. This feature is optional but highly recommended for enhanced security.

Are my deposits safe? Rho checking accounts are FDIC-insured up to $250,000. Rho savings accounts with FDIC coverage are insured up to $75mm via a network of banks. For more information on deposit insurance, please visit the FDIC website. To open a treasury management account for deposits over {{ minTreasuryVal.full }}, please see here .

You'll need your EIN letter to join Rho. If you don't have an EIN letter on hand, you can easily get one faxed or mailed by calling the IRS Business & Specialty Tax Line toll free at 1-800-829-4933 between 7: 00 AM and 7: 00 PM local time. When you reach them, request a 147c letter. The request is free and typically processed the same-day. If you do not have a fax number, you can request that the IRS fax it directly to Rho at +1 646-455-3240. Please alert your business banker that it's on its way so we can look out for it.

Reach out anytime over the phone at 1 (855) 7-GETRHO, through email at clientservice@rho.co, or through our chat function in the lower left corner of the screen. Dedicated Rho Specialists are available 24/7

Please find Rhos Cashback Rewards Terms & Conditions here: Cashback Rewards Terms & Conditions

Yes, just let us know. Send an email to clientservice@rho.co from your registered email with your previous address, your desired new address, and a brief explanation for why your address is changing. We will contact you to verify the changes. Please note that if you are using a Virtual or Registered Agent Address, a Physical Operating Address will also be required.

Rho offers accounts to business owners worldwide. As a U.S. company, Rho and its affiliates must comply with federal law and regulations. For example, businesses that offer illegal services or products are not eligible to open a Rho account. In addition, certain high risk businesses may also be prohibited, such as the following industries: Betting, casino gaming chips, etc. Adult dating and/or escort services Drug stores, pharmacies, and cannabis Drugs, proprietaries and sundries Stamp and coin stores Quasi-cash, currency, money orders, travelers checks Pawn shops Bearer shares Bail and bond payments Currency exchange businesses Nested MSBs/Nested money transmitters Firework sales Online dating services To further reduce risk, fraud and illegal activities, Rho and its partners prohibit additional high-risk locations. For a full list of the prohibited or ineligible geographic locations, click here.

Why do you need my banking and accounting data? This information is necessary to facilitate financial services provided by Rho and our banking partner and to fulfill our legal obligations with respect to the federal identity verification mandates. You can learn more about how Rho collects, uses, and protects your personal information by reading our Privacy Policy . Why do you need my Social Security number? Your social security number is one of several data points required for Rho to fulfill mandatory customer identification requirements in support of your Rho application. For more information on how Rho collects, uses, and protects your personal information, please refer to our Privacy Policy . How do I know that my banking and accounting information are secure? In addition to Rho's protections, we work with trusted third-party integrations with companies like Plaid, Finicity, and Codat to securely handle your sensitive banking and accounting information, in line with industry best practices. Here is more information about each platforms security standards and practices: Plaid keeps your data safe and private with best-in-class encryption protocols like the Advanced Encryption Standard (AES 256) and Transport Layer Security (TLS) Finicity implements best-in-class physical, technological and procedural security safeguards similar to those used by major financial institutions (banks, credit card companies, trading firms) Codats Security Compliance program upholds SOC 2 Trust Service Principles and ISO 27001 standards For more information about how Rho collects, uses, and protects your personal information, please refer to our Privacy Policy . Plaid or Codat does not support my account: Our third-party integration partners supports a variety of banks and accounting software. If you do not see your provider, you can opt to upload 6 months of accounting and banking statements for all your accounts by clicking Upload Statements Manually. I'm stuck and can't proceed through the application, what should I do? If you receive an error message as you attempt to proceed through your application, please ensure that all mandatory fields have been completed. In the event that you are prompted to provide information that is not readily available, you can revisit your application later by re-entering the same email address you used to start your application. You will then receive an email with a new link that will take you to your saved, in-progress application. You can also invite a teammate to collaborate on the application by using the Invite Teammate button at the top-right of your screen. If you encounter any issues during the application process, feel free to contact us by using the in-application chat feature, calling us at 1 (855) 7-GETRHO, or sending an email to clientservice@rho.co . Which fields are mandatory and which are optional? Most fields in the application are mandatory. Non-mandatory fields are labeled with (Optional) next to the field label. How do I return to my application? You can return to your application at any time by re-entering the same email address you used to start your application. If you enter an email that is already used by Rho (i.e., you have an account), you will be taken to the login page. On the Business Login page, you will see a list of all active businesses and applications in progress, allowing you to continue from there. You can also start a new application by clicking on the Apply for a new business button. I'm having trouble uploading documents: If you are having trouble uploading a file, please check the following: If the file is zipped (compressed), please unzip (un-compress) the file before uploading Please verify that the file type is one of the supported types for this section There is a 10 MB maximum file size. If the file is larger than that, try reducing the file size if an image, or splitting the file into multiple portions if a PDF, CSV, DOC, XLS, or XLSX Can multiple people work on the same application? You can invite collaborators to help with adding a UBO (Ultimate Beneficial Owner). You can invite them directly from those steps in the application flow. What documents do I need to apply for credit? In order to provide credit, Rho needs bank and accounting statements for all active business accounts. No person owns at least 25% of my business: In the event that no individual owns at least 25% of your business, you can add the person who exercises substantial control over the business instead (i.e. typically the CEO or financial officer). What legal documents will I need? To better understand your business, Rho will also ask for details about your company structure and request legal documents, including your articles of incorporation and EIN number. Multiple businesses—how to apply for separate accounts but have them under one login? Do you have an existing account with Rho and wish to add a new one under the same login? You can submit another Application by clicking on the Apply for a new business button. Is a Regus address permissible? Virtual addresses from Regus or any other provider are not permitted.

Partner Perks are seamlessly integrated into your Rho Account, providing you with easy access to exclusive rewards and perks offered through our partnerships. How to Access Partner Perks Partner Perks are available to Admins and Account Owners within your organization. Follow these simple steps to find them: Log in to your Rho Account. Navigate to the Main Sidebar on the left side of your dashboard. Click on Partner Perks . Within the Partner Perks section, you can explore a variety of exclusive offers and rewards tailored to support your business needs. Benefits of Partner Perks Convenient Access : With Partner Perks embedded directly into your account, discovering and redeeming perks is effortless. Exclusive Offers : Enjoy special deals and discounts from a curated list of trusted partners. Integrated Experience : Manage your perks and rewards alongside your Rho financial tools for a streamlined experience.

Add your virtual and physical Rho card information to your 1Password browser keychain with two clicks in the Rho platform. Storing this card data in 1Password reduces friction and time spent in your online transactions your card information is directly autofilled by 1Password at purchase. Navigate to the Cards Page in Rho Sign into Rhos platform and click the Cards tab from the left hand navigation bar. Saving Rho Card Details in 1Password Keychain Access the Save in Password button in the Rho Platform as follows: Select My Cards subtab or Team Cards subtab in the left hand navigation. Select the card you wish to link (linking to both virtual and physical cards is possible). Click See Card Details at the bottom of the card image. Your Card Details will appear as a popup. At the bottom of the popup, you will see a blue Save in 1Password button. Click this. You will be prompted to Save your card details. Click this button to save your details to your 1Password keychain. Our team is here to help you, please reach out to your dedicated Rho Specialist or the Rho Client Service team via chat or email. Please note the button to save card info via 1Password is currently only available for users who have already installed the 1Password browser extension supported browsers include Chrome, Brave, Firefox, Safari, Edge. Purchasing With Rho Card Via 1Password When you go to make an online purchase, you will be prompted to enter your credit card information, including Card Number, Name on Card, Expiration Date, and CVV Code. When you click a card information field to fill out, you will be prompted by 1Password to autofill these fields with saved Rho card information. Simply click the Rho card you wish to use in the purchase, and all information will be populated automatically, allowing for speedy, seamless payment.