How to Setup Payroll with Rho

Learn how you can quickly connect your payroll provider to Rho to pay your employees.

Overview

Setting up payroll with Rho does not mean switching payroll providers. Rho does not run payroll natively. You keep your existing provider (Gusto, Rippling, Justworks, Deel, Every, or any ACH-based tool) and simply update one setting: the bank account your payroll pulls from. This is a bank account swap, not a platform migration. Your employee records, tax configuration, and payroll schedule stay exactly as they are.

Before You Start

Make sure the following are in place before making any changes:

  • Your Rho checking account is funded with enough to cover your next payroll run.

  • You have admin-level access in both Rho and your payroll provider. A payroll bank account switch requires admin permissions in both systems.

Step 1: Find Your Rho Routing and Account Numbers

  1. Log in to Rho.

  2. Go to Banking in the left navigation.

  3. Select Account Details.

  4. Copy your routing number and account number. You will need these in your payroll provider.

Step 2: Update Your Payroll Funding Account

The setting you are looking for is usually called Payroll Bank Account, Funding Account, or similar. Navigate to that setting inside your payroll provider and add Rho as the funding source. You have two options for connecting:

Option A: Connect via Plaid (instant, when available)

Plaid allows you to link your Rho account instantly by logging in with your Rho credentials. If your provider supports it and Plaid verification completes without additional steps, this is the fastest path.

Option B: Manual entry (routing + account number)

Enter your Rho routing and account numbers directly. Most providers will verify the account by sending two small micro-deposits, which take 2-3 business days to appear. Plan your switch around your payroll schedule so verification completes before your next run.

Once connected, set Rho as the default funding account.

Provider-Specific Paths

Below are the exact navigation steps for the most common payroll providers. If your provider is not listed, find the payroll funding or bank account setting and follow the same pattern.

Provider

Steps to Update Funding Account

Gusto

Settings > Plan & Billing > Payroll Bank Accounts > Add account > connect via Plaid or manual entry > set as default

Rippling

Payroll > Settings > Payroll Bank Accounts > Add additional payroll bank accounts > connect via Plaid or manual > set as default

Justworks

Find the payroll funding or bank account setting, add Rho via Plaid or manual entry, set as default.

Deel

Find the payroll funding or bank account setting, add Rho via Plaid or manual entry, set as default.

Every

Find the payroll funding or bank account setting, add Rho via Plaid or manual entry, set as default.

Other (ACH-based)

Find the payroll funding or bank account setting and add Rho using your routing and account number.

For the full Gusto setup walkthrough, see: How to Connect Gusto with Rho.

Tips for a Smooth Transition

  • Run payroll in parallel first if you can. Some providers let you keep your old bank account active while you verify the new one. Use this to confirm Rho is set up correctly before fully switching over.

  • Time it around your pay cycle. If using manual entry, start the verification process at least 3-4 business days before your next payroll run.

  • Make sure funds are in Rho before the pull. Once Rho is set as your funding account, your payroll provider will debit Rho directly on your next run. Ensure your balance covers the full amount.

Common Questions

Question

Asnwer

Do I need to change how I run payroll?

No. Your payroll schedule, pay rates, employee data, and tax settings are all managed inside your payroll provider and are unaffected. The only change is where the funds are pulled from.

What if my payroll run fails?

A failed payroll run is usually caused by insufficient funds. Double-check your Rho checking balance before each run and set up balance alerts in Rho to stay ahead of this.

Does Rho support my payroll provider?

Rho works with any payroll provider that supports ACHbased funding, including Gusto, Rippling, Justworks, Deel, and Every.

Can I switch back if I need to?

Yes. You can update your funding account in your payroll provider at any time.

How long does verification take?

Plaid is typically instant. Manual entry requires 2-3 business days for micro-deposit verification. Plan accordingly around your next payroll run.

Contact Rho support at clientservice@rho.co or reach out to your account manager, and we will walk you through the setup step by step.

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General Rho Information

How Do I Contact Support?

Reach out to our dedicated Rho specialists anytime over the phone at 1 (855) 7-GETRHO, through email at clientservice@rho.co, or start a live chat by logging into your Rho account (web or app), clicking the Help button in the lower left, and selecting 24/7 live support.

Cards

How to Add Your Rho Card to your Digital Wallet

Your virtual & physical Rho cards can now be added to your Apple or Google Wallet for a quick, contactless, and secure way to pay. Note: Currently, we don't support adding Rho cards to WeChat. Set up is simple - follow the steps below to get started: Apple Wallet Go to your Wallet app and click the + button in the right-hand corner. Select the Card Type “Credit”. Hold your Rho physical card's chip near your device or place it directly on the screen. For a virtual card, choose the “Enter Card Details Manually” option to add your card. Verify your card details are correct and enter your 3-digit CVV security code. You should notice the "Card Added" confirmation after a few moments. For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message”, “Email”, or "Authenticator App", if you have set it up. A six-digit code will be sent to your email address, phone number on file, or the Authenticator App, enter your code in the field provided. Your Rho Card is now active in your Apple Wallet and ready to use at contactless point-of-sale terminals that support Apple Pay. For more information, see Apple’s support document . How to use your Rho Card in Apple Pay at a contactless point-of-sale terminal Select your Rho Card via the Apple Wallet app. Double-click the right-hand button on the side of your iPhone when a near contactless point-of-sale terminal. Verify your identity using Face ID or your Passcode. You will now be prompted to hold your phone near the contactless reader. Hold near the reader until the purchase has been completed. Google Wallet Your virtual & physical Rho cards can now be added to your Google Wallet on your Android device for a quick, contactless, and secure way to pay. Set up is simple - follow the steps below to get started: Open your Google Pay (GPay) app on your Android device and click the image of a card in the right-hand corner. This will open a screen that shows you all the cards you have linked to your wallet. Select “Add a Card” at the bottom of the screen. Select the Payment Method “Credit or debit card.” Take a picture of your Rho physical card or the virtual card in your Rho dashboard. Your phone will recognize your card details and then you must enter your 3-digit CVV security code. Alternatively, you may enter your card details manually. Make sure your address, ZIP code, and phone number match your settings in your Rho account. The address should be your organization’s billing address. Press Save. Review Rho’s Terms & Conditions and click “Accept & continue.” For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message” or “Email.” After you receive your six-digit verification code by text or email, enter it and click Submit. Your Rho Card is now active in your Wallet and ready to use at contactless point-of-sale terminals that support Google Pay. For more information visit the Google Pay Help Center

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How to Upload a Receipt in the Mobile App

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