How to Set Up Custom Fields in Rho

You can create custom accounting attributes in Rho which will be included in your CSV exports to make reconciliation with your accounting software easier.

Custom Attributes Overview

Rho's custom attributes capability enables complex businesses to create up to 5 discrete categorizations for card and banking transactions, facilitating sophisticated, accurate mapping to their accounting ledgers.

Once custom attributes are defined for your company, transactions can automatically be tagged to these labels, allowing your accountant to seamlessly sync Rho spend activity to the books with minimal manual lift.

In this article, we will cover:

  • How to create and configure custom attributes

  • How to automate attribute values by default for transactions from specific cards

  • How to require addition of attribute values for employee expense submissions

  • How custom attributes appear when exporting expense CSVs

How to create and configure custom attributes

Account Owners and Administrators can create up to 5 custom attributes and define their values by accessing the Rho Attributes setting page.

  1. Click on Settings from the Toolbar.

The Administration section of the sidebar with Settings highlighted

  1. Select Custom Attributes under Configuration.

The Configuration section of the settings sidebar with Custom Attributes highlighted

2. Click Add New, where you will be prompted to choose a Free Text or Multiple Choice Option .

The Custom Attributes page with the Add New menu open, offering Free Text or Multiple ChoiceFree text allows users to add an arbitrary text, while Multiple choice requires selection out of predefined options.

3. Once you have created an attribute, you can click the pencil icon to edit. In the popup, you can add new multi-select values, as well as archive unnecessary values.

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For multi-select attributes, you can import values for the attribute in bulk.

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How to automate attribute values by default for transactions from specific cards

You can use advanced card controls to assign attribute values for specific cards, so transactions from these cards automatically are mapped to these specific values, without further manual mapping required.

  1. First, access the specific card that you wish to make changes to through the cards tab in the Rho Platform.

  2. Once you have selected the specific card, click View Card Settings in the Actions dropdown.

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3. Ensure that you have Assign Rho Attributes toggled On in the Advanced Controls section ("Off" by default).

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4. Only multi-select attributes are available to be added to specific cards. You must select one attribute value to default each card.

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How to require the addition of attribute values for employee expense submissions

You can also use the expense rule builder to ensure that employee expense submissions are directly mapped to accurate attributes and values.

1. Access Settings from the Toolbar, and under the Expenses Settings, click on the Expense Rules section:

The Expense Settings section of the sidebar with Expense Rules highlighted

2. Click the Add Rule button, and under the Action section in the rule builder, you will be able to checkmark the requirement for specific attributes that you have defined (for example, Location). Hit Save.

The Expense Rules page with an empty rule reading All expenses require, and Cancel and Enable buttons

How custom attributes appear when exporting expense CSVs

Now, when you go to export CSVs for company or personal expenses, each attribute will populate in a distinct column.

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Accounting

How to set up Rho's QuickBooks Integration

The following instructions describe how to set up a direct integration between your Rho Account and your existing QuickBooks Online account. If you're interested in connecting Rho transactions via the QuickBooks Bank Feed, see instructions here . Note: this integration is only compatible with QuickBooks Online. For QuickBooks Desktop, you can download a CSV of transactions from your Rho account via these steps and upload them to QB Desktop). Once you are signed into the Rho platform, click Integrations in the navigation bar. Click the QuickBooks icon. Follow the login instructions to connect to your QuickBooks account. When finished, click Accounting in the navigation bar. Select the transactions you want to sync. Click the Sync button. When you connect QuickBooks to Rho, a new account is added to your CHART OF ACCOUNTS tab named RHO [Checking Acct#] , where [Checking Acct#] is the 10-digit account number associated with the linked Rho account. This is your primary account and is required for automatic account reconciliation. You can rename this account, but integration between your Rho account and QuickBooks will not work if the account is deleted. What information can I view in the Accounting Tab? Once you have connected QuickBooks to Rho, use the Accounting Tab in the Rho platform to manage mapping rules, view transactions, and make necessary changes. The Accounting Tab includes two subsections Dashboard and Mapping Rules. Learn more about what you can view in the Dashboard here and about what you see in the Mapping Rules here. Important Integration Notes Syncing with your QuickBooks account is a manual process. Each time you want to reconcile your Rho Account in QuickBooks, you must click the Sync button. However, you can set up automatic recurring syncs by going to the settings tab within your accounting workflow and setting a recurring sync.

General Rho Information

How Do I Contact Support?

When you contact Rho support, you reach a real human — 24/7, on every account, at no cost. No phone trees, no paywalled support tiers. Phone: 1 (855) 743-8746 — that's 1-855-7-GETRHO Email: clientservice@rho.co Live chat: log in to Rho (web or mobile app), click Help in the lower left, and select 24/7 live support Every channel is staffed around the clock, every day of the year.

Cards

How to Add Your Rho Card to your Digital Wallet

Your virtual & physical Rho cards can now be added to your Apple or Google Wallet for a quick, contactless, and secure way to pay. Note: Currently, we don't support adding Rho cards to WeChat. Set up is simple - follow the steps below to get started: Apple Wallet You can add an active physical or virtual Rho Card directly to Apple Wallet from the Rho mobile app: no manual card entry required. Because you’re already authenticated in the Rho app, no additional Rho verification is needed. Open the Rho app and log in. Select the active physical or virtual card you want to add. Tap Add to Apple Wallet . Follow the onscreen instructions. Apple may ask you to confirm your identity using Face ID, Touch ID, or your device passcode. Once complete, your Rho Card will appear in Apple Wallet and be ready to use. Note: Adding your card directly from the Rho app helps prevent entry errors and provides a more secure setup experience. For more information, see Apple’s support document . How to use your Rho Card in Apple Pay at a contactless point-of-sale terminal Select your Rho Card via the Apple Wallet app. Double-click the right-hand button on the side of your iPhone when near a contactless point-of-sale terminal. Verify your identity using Face ID or your Passcode. You will now be prompted to hold your phone near the contactless reader. Hold near the reader until the purchase has been completed. Google Wallet Your virtual & physical Rho cards can now be added to your Google Wallet on your Android device for a quick, contactless, and secure way to pay. Set up is simple - follow the steps below to get started: Open your Google Pay (GPay) app on your Android device and click the image of a card in the right-hand corner. This will open a screen that shows you all the cards you have linked to your wallet. Select “Add a Card” at the bottom of the screen. Select the Payment Method “Credit or debit card.” Take a picture of your Rho physical card or the virtual card in your Rho dashboard. Your phone will recognize your card details and then you must enter your 3-digit CVV security code. Alternatively, you may enter your card details manually. Make sure your address, ZIP code, and phone number match your settings in your Rho account. The address should be your organization’s billing address. Press Save. Review Rho’s Terms & Conditions and click “Accept & continue.” For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message” or “Email.” After you receive your six-digit verification code by text or email, enter it and click Submit. Your Rho Card is now active in your Wallet and ready to use at contactless point-of-sale terminals that support Google Pay. For more information visit the Google Pay Help Center

Mobile App

How to Upload a Receipt in the Mobile App

You can add receipts to all Rho Card transactions within the app ( in addition to desktop, email, and SMS uploads ). To add a receipt, open the Rho app and tap on the transaction requiring a receipt. In the Attachments section, click "Upload Receipt" and choose one of the following options: Select an image from your camera roll Take a photo of your receipt using your camera Select and upload a file Note: Be sure to include any applicable tip amount on your receipt. In the transaction details window, you can also add departments, labels, and notes to your transaction.