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NetSuite Integration FAQs

Post all Rho transaction & bill data—from card spend to banking to AP—directly to Net Suite with our custom-built Net Suite Integration. Rho automates data entry and seamlessly maps transactions to your GL, helping keep your books accurate and up-to-date. Let Rho do the heavy lifting, so you can focus on higher-impact business activities

Net Suite Integration Set-Up

Please follow our step-by-step guide here for instructions on how to connect NetSuite to Rho. Our team is here to help you; please reach out to your dedicated Rho Specialist or the Rho Client Service team via chat or email. Please note that the NetSuite accounting integration is available for both Single-Subsidiary and Multi-Subsidiary NetSuite Clients. This includes NetSuite "Standard" clients or NetSuite One World clients.

Net Suite Mapping

Designed for complete control, our Net Suite Integration allows you to create mapping rules that map your Rho transactions and bills to the right ledgers in Net Suite. This allows your accounting team to streamline operations for managing the books.

Net Suite data, that can be used to code transactions, is automatically imported into Rho and includes:

  • Chart of Accounts

  • Classifications

  • Customers

  • Departments

  • Locations

  • Vendors

Syncing to Net Suite

Once you have created mapping rules, you are ready to sync to NetSuite. For maximum control, you can choose to sync a single transaction or all transactions. See our article "How to Sync to Net Suite" for detailed instructions.

What information can I view in the Accounting Tab?

Once you have connected Net Suite to Rho, use the Accounting Tab in the Rho platform to manage mapping rules, view transactions, and make necessary changes.

The Accounting Tab includes three subsections:

  • Dashboard

  • Mapping Rules

  • Settings

How are transactions posted to NetSuite?

Rho Transactions Net Suite Module used to post transactions

Corporate Card

  • Monthly Card

  • Credit Card Module

One Day Card

  • Check Module

Bank Transactions

  • Incoming ACHs, wires, outgoing ACHs, wires, transfers between accounts

  • Check, Deposit, and Journal Entry Modules

AP (bill) Bill Module

AP (payments) Bill Payment Module

Where will I see Rho data in NetSuite?

When you click into a single transaction, all fields coded within Rho are populated here.

  • Transaction level fields: Subsidiary, Vendor, Account

  • Expense/line level fields: Account, Department, Class, Customer, Location, Vendor

  • Memo: [Cardholder] to [merchant] - e.g., John to Uber

  • Receipt: A receipt is synced over as a file attachment. To see the attached receipt for a specific transaction: Transaction View — Go to the line item section — Select communication files

Some Net Suite Vendors are not showing in Rho

Note that each time a new Vendor is created in Net Suite, you must click on the Refresh Attributes button in your Rho dashboard.

Screenshot of an accounting dashboard with options for filtering and sorting data. A dropdown menu labeled "Filter" is highlighted in red.

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Accounting

How to set up Rho's QuickBooks Integration

The following instructions describe how to set up a direct integration between your Rho Account and your existing QuickBooks Online account. If you're interested in connecting Rho transactions via the QuickBooks Bank Feed, see instructions here . Note: this integration is only compatible with QuickBooks Online. For QuickBooks Desktop, you can download a CSV of transactions from your Rho account via these steps and upload them to QB Desktop). Once you are signed into the Rho platform, click Integrations in the navigation bar. Click the QuickBooks icon. Follow the login instructions to connect to your QuickBooks account. When finished, click Accounting in the navigation bar. Select the transactions you want to sync. Click the Sync button. When you connect Quick Books to Rho, a new account is added to your CHART OF ACCOUNTS tab named RHO [Checking Acct#] , where [Checking Acct#] is the 10-digit account number associated with the linked Rho account. This is your primary account and is required for automatic account reconciliation. You can rename this account, but integration between your Rho account and Quickbooks will not work if the account is deleted. What information can I view in the Accounting Tab? Once you have connected QuickBooks to Rho, use the Accounting Tab in the Rho platform to manage mapping rules, view transactions, and make necessary changes. The Accounting Tab includes two subsections Dashboard and Mapping Rules. Learn more about what you can view in the Dashboard here and about what you see in the Mapping Rules here. Important Integration Notes Syncing with your QuickBooks account is a manual process. Each time you want to reconcile your Rho Account in QuickBooks, you must click the Sync button. However, you can set up automatic recurring syncs by going to the settings tab within your accounting workflow and setting a recurring sync.

General Rho Information

How Do I Contact Support?

Reach out to our dedicated Rho specialists anytime over the phone at 1 (855) 7-GETRHO, through email at clientservice@rho.co, or start a live chat by logging into your Rho account (web or app), clicking the Help button in the lower left, and selecting 24/7 live support.

Cards

How to Add Your Rho Card to your Digital Wallet

Your virtual & physical Rho cards can now be added to your Apple or Google Wallet for a quick, contactless, and secure way to pay. Note: Currently, we don't support adding Rho cards to WeChat. Set up is simple - follow the steps below to get started: Apple Wallet Go to your Wallet app and click the + button in the right-hand corner. Select the Card Type “Credit”. Hold your Rho physical card's chip near your device or place it directly on the screen. For a virtual card, choose the “Enter Card Details Manually” option to add your card. Verify your card details are correct and enter your 3-digit CVV security code. You should notice the "Card Added" confirmation after a few moments. For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message”, “Email”, or "Authenticator App", if you have set it up. A six-digit code will be sent to your email address, phone number on file, or the Authenticator App, enter your code in the field provided. Your Rho Card is now active in your Apple Wallet and ready to use at contactless point-of-sale terminals that support Apple Pay. For more information, see Apple’s support document . How to use your Rho Card in Apple Pay at a contactless point-of-sale terminal Select your Rho Card via the Apple Wallet app. Double-click the right-hand button on the side of your iPhone when a near contactless point-of-sale terminal. Verify your identity using Face ID or your Passcode. You will now be prompted to hold your phone near the contactless reader. Hold near the reader until the purchase has been completed. Google Wallet Your virtual & physical Rho cards can now be added to your Google Wallet on your Android device for a quick, contactless, and secure way to pay. Set up is simple - follow the steps below to get started: Open your Google Pay (GPay) app on your Android device and click the image of a card in the right-hand corner. This will open a screen that shows you all the cards you have linked to your wallet. Select “Add a Card” at the bottom of the screen. Select the Payment Method “Credit or debit card.” Take a picture of your Rho physical card or the virtual card in your Rho dashboard. Your phone will recognize your card details and then you must enter your 3-digit CVV security code. Alternatively, you may enter your card details manually. Make sure your address, ZIP code, and phone number match your settings in your Rho account. The address should be your organization’s billing address. Press Save. Review Rho’s Terms & Conditions and click “Accept & continue.” For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message” or “Email.” After you receive your six-digit verification code by text or email, enter it and click Submit. Your Rho Card is now active in your Wallet and ready to use at contactless point-of-sale terminals that support Google Pay. For more information visit the Google Pay Help Center

Mobile App

How to Upload a Receipt in the Mobile App

You can add receipts to all Rho Card transactions within the app ( in addition to desktop, email, and SMS uploads ). To add a receipt, open the Rho app and tap on the transaction requiring a receipt. In the Attachments section, click "Upload Receipt" and choose one of the following options: Select an image from your camera roll Take a photo of your receipt using your camera Select and upload a file Note: Be sure to include any applicable tip amount on your receipt. In the transaction details window, you can also add departments, labels, and notes to your transaction.