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Update Your NetSuite Bundle on Rho

This guide provides step-by-step instructions for updating the Rho Integration bundle to version 1.01. Please ensure that you are an Administrator with the necessary access to make these changes.

Step 1: Update the Bundle Version

  • Navigate to Suite Bundler: Go to Customization > SuiteBundler > Search & Install Bundles > List

Dropdown menu showing options under "Customization" in a software interface, including "SuiteBundler" and "SuiteCloud Development."

  • Update the Rho Integration Bundle: Locate the Rho Integration bundle. Click on the green icon to update the bundle version.

  • Locate the Rho Integration bundle.

  • Click on the green icon to update the bundle version.

A dropdown menu with options "Update" and "Uninstall," highlighted by a red circle. A green gear icon is partially visible above.

  • Verify the Version NumberEnsure the version number is 1.01.

  • After clicking the update, refresh the page.

  • Ensure the version number is 1.01.

Step 2: Deploy the Script

Access the File Cabinet

  • Go to Documents > Files > Click on File Cabinet.

  • On the left pane, navigate to the Suite Scripts folder and rename rho_production.js to rho_production_old.js.

  • Scroll if needed and go into the Suite Bundles tab.

  • Select Bundle 436739.

  • Locate the file rho_production.js and click edit.

  • On the edit page, under Folder, select/search Suite Scripts to be the folder.

  • Click Save.

Create and Deploy the Script Record

  • Navigate to CustomizationScriptingScriptsNew.

  • In the Script file bar, type in rho_production.js (this should auto-populate).

  • Click Create Script Record.

  • Name the script Rho Integration 2.

  • Click the down arrow on the Save button and select Save & Deploy.

  • Configure Script Deployment

  • In the Script Deployment screen, set the Status to Released and the Log Level to Error.

  • Under AudienceRoles, check Select All.

  • Click Save.

Copy the External URL: Once saved, you will see an External URL.

Example: For

https: //********.restlets.api.netsuite.com/app/site/hosting/restlet.nl?script=452&deploy=1



You will copy only the section starting with "script, " i.e., script=452&deploy=1 as this will be needed for a later step.

  • Once saved, you will see an External URL.

  • Copy everything after "restlet.nl?".

  • Example: For

    https: //********.restlets.api.netsuite.com/app/site/hosting/restlet.nl?script=452&deploy=1


    You will copy only the section starting with "script, " i.e., script=452&deploy=1 as this will be needed for a later step.


    Note:When saving is complete, copy the External URL, as you will need this later.

Step 3: Reconnect and Authenticate in Rho

Log into Rho

  • Go to the Integrations tab.

  • Disconnect NetSuite (mapping rules will remain intact).

Reconnect NetSuite

  • Provide the following details for your NetSuite account:

    • CONSUMER KEY (aka: client_id)

    • CONSUMER SECRET (aka: client_secret)

    • EXTERNAL URL EXTENSION

  • Click Authenticate.

  • Select Subsidiary

  • Select the subsidiary you wish to operate with.

Follow these steps carefully to ensure a successful update and integration of the Rho bundle with NetSuite. If you encounter any issues, please refer to your system administrator for further assistance.

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General Rho Information

How Do I Contact Support?

When you contact Rho support, you reach a real human — 24/7, on every account, at no cost. No phone trees, no paywalled support tiers. Phone: 1 (855) 743-8746 — that's 1-855-7-GETRHO Email: clientservice@rho.co Live chat: log in to Rho (web or mobile app), click Help in the lower left, and select 24/7 live support Every channel is staffed around the clock, every day of the year.

Cards

How to Add Your Rho Card to your Digital Wallet

Your virtual & physical Rho cards can now be added to your Apple or Google Wallet for a quick, contactless, and secure way to pay. Note: Currently, we don't support adding Rho cards to WeChat. Set up is simple - follow the steps below to get started: Apple Wallet Go to your Wallet app and click the + button in the right-hand corner. Select the Card Type “Credit”. Hold your Rho physical card's chip near your device or place it directly on the screen. For a virtual card, choose the “Enter Card Details Manually” option to add your card. Verify your card details are correct and enter your 3-digit CVV security code. You should notice the "Card Added" confirmation after a few moments. For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message”, “Email”, or "Authenticator App", if you have set it up. A six-digit code will be sent to your email address, phone number on file, or the Authenticator App, enter your code in the field provided. Your Rho Card is now active in your Apple Wallet and ready to use at contactless point-of-sale terminals that support Apple Pay. For more information, see Apple’s support document . How to use your Rho Card in Apple Pay at a contactless point-of-sale terminal Select your Rho Card via the Apple Wallet app. Double-click the right-hand button on the side of your iPhone when near a contactless point-of-sale terminal. Verify your identity using Face ID or your Passcode. You will now be prompted to hold your phone near the contactless reader. Hold near the reader until the purchase has been completed. Google Wallet Your virtual & physical Rho cards can now be added to your Google Wallet on your Android device for a quick, contactless, and secure way to pay. Set up is simple - follow the steps below to get started: Open your Google Pay (GPay) app on your Android device and click the image of a card in the right-hand corner. This will open a screen that shows you all the cards you have linked to your wallet. Select “Add a Card” at the bottom of the screen. Select the Payment Method “Credit or debit card.” Take a picture of your Rho physical card or the virtual card in your Rho dashboard. Your phone will recognize your card details and then you must enter your 3-digit CVV security code. Alternatively, you may enter your card details manually. Make sure your address, ZIP code, and phone number match your settings in your Rho account. The address should be your organization’s billing address. Press Save. Review Rho’s Terms & Conditions and click “Accept & continue.” For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message” or “Email.” After you receive your six-digit verification code by text or email, enter it and click Submit. Your Rho Card is now active in your Wallet and ready to use at contactless point-of-sale terminals that support Google Pay. For more information visit the Google Pay Help Center

Mobile App

How to Upload a Receipt in the Mobile App

You can add receipts to all Rho Card transactions within the app ( in addition to desktop, email, and SMS uploads ). To add a receipt, open the Rho app and tap on the transaction requiring a receipt. In the Attachments section, click "Upload Receipt" and choose one of the following options: Select an image from your camera roll Take a photo of your receipt using your camera Select and upload a file Note: Be sure to include any applicable tip amount on your receipt. In the transaction details window, you can also add departments, labels, and notes to your transaction.