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If you’re expecting a deposit or withdrawal that hasn’t appeared on the Rho Dashboard or the relevant Account page, check here for the estimated arrival time. If the awaited time has passed, you should contact a Rho Client Services Representative . When contacting Rho, please provide the following transaction details: The amount of the transaction in USD. The date and time when the transaction was initiated. The transaction type (for example, ACH, Check Deposit, Domestic or International Wire, Linked Account Transfer) The sender and recipient's name Was this a prescheduled or real-time transaction? Was this a one-time or recurring transaction? Transaction trace number

Savings Account interest disbursements occur on the 5th business day of each month . Interest is calculated based on the average monthly balance (calendar month). Each day's ending balance is what is used to calculate that average monthly balance. Interest will accrue daily and will be posted to your account on a monthly basis based on a 30/365 day convention. The minimum average monthly balance in your Savings Account required to earn interest is $25, 000.00. Savings Account statements will be released by 6pm EST on the 5th business day of each month. If you would like to view your statements, you can follow this article .

To view your account information, such as your business details, and manage your linked bank accounts and payment settings, click on the Settings tab in the navigation bar. Settings page The settings page includes the following sections: Business Business Details - Here you can locate your contact information and mailing address. External Bank Accounts - Lists the external business and bank accounts linked to your Rho account. All external accounts are linked using Plaid. For information about linking an external account, see How can I link a business account to my Rho account? Credit Information - Displays your Rho credit information and settings for Automatic Payments. To adjust your credit agreement, please contact your Account Manager Business Documents - Submit important documents related to your business account. Partner Requests - View and manage connections with your partners. Documents Payment Instructions Account Statements Security Two-Factor Authentication Card Restrictions Payment Approvals - This section shows the transfer threshold amount, the number of approvers required for transfers that exceed the threshold, and the designated approvers for your company. For information about editing your payment settings, see How can I require approval for specific transactions? SSO - Configure single sign-on settings for your account. Expense Settings Expense Rules Expense Approvals Reimbursments Policies Configuration Bill Pay Setup Vendor Messaging Custom Attributes Treasury Auto-Transfer Rules Treasury Reinvestments

To see details for a specific transaction, click on the transaction in the Banking Tab . The Transaction Details window will open on the right side of your screen, allowing you to view details about the transactions, add notes and receipts , and split transactions . The Transaction heading lists the amount of money involved in the transaction as well as the non-Rho account that sent or received the money. Additionally, the following details are provided when applicable: Transaction Details Attachment: Allows you to view or add an attachment to your transaction. For more information about adding an invoice, see How do I add an invoice or receipt to a transaction? Status: The status of the transaction will display one of the following: Awaiting Approval Cancelled Transaction Pending Transaction Queued Transaction Settled Transaction Additionally, the status history for the transaction is displayed, which lists the transaction statuses and the associated transaction dates. Created: The date when the transaction was first posted to the Rho Account. Closed On: The date when the transaction was settled. Account Number: Displays the last four digits of the account number for WIRE-DOM and ACH-US transactions. Click to reveal the entire account number. Routing Number: Displays the last four digits of the bank routing number for WIRE-DOM and ACH-US transactions. Click to reveal the entire account number. Type - The type of transaction that took place: ACH-US - A domestic transaction via ACH. CHECK - A physical check transaction generated by Rho. EXTERNAL - An external, non-RDC transaction to your Rho account. INTERNAL - An internal transaction from one Rho account to another. RDC - A remote deposit check capture transaction. WIRE-DOM - A domestic wire transaction. WIRE-INT - An international wire (SWIFT) and foreign exchange transaction. Transaction ID: The ID assigned to the transaction. Rho Attributes Department: The department assigned to the transaction. Users with admin privileges can add/update the assigned department by clicking the drop-down list and selecting the desired department. Label: The label assigned to the transaction. Users with admin privileges can add/update label(s) to the transaction by clicking the Add Label button and selecting the desired labels. Note: View or edit the note associated with the transaction. Memo: View any memo associated with the transaction. Download Transaction Details Click the Download button to download a PDF file containing the transaction details that you can print. Rho downloads the PDF file to the downloads folder for the browser. Related Topics How do I add an invoice or receipt to a transaction How do I split a transaction between multiple budgets?

The Rho Banking tab, under All Accounts , provides a consolidated view of your account activity and key fund movement statuses. It displays the following information for your Rho accounts: Balance: All funds currently available across your Rho accounts, including the portfolio balance of your Treasury account (does not include any pending transfers). Pending out : All outgoing funds that are currently in the Pending state. Approvals needed : All transactions that are awaiting approval before they can be initiated and move into a Pending state. Scheduled transactions : All transactions that have been set up to be sent on a future date. To view transactions for a specific account, select it from the list on the left-hand side. Once you select the desired account, the summary boxes at the top will provide visibility into the following: Available balance : The amount of money in your account that you can use today, does not include pending transfers. Current balance : The total amount of money in your account, including pending transfers. Pending out : The total amount of money that is currently in the process of leaving your account. Clicking on a single transaction opens the Transaction Details window. Transaction table columns The transaction tables display the following columns: Date: The calendar date when the transaction was posted to the Rho Business Account. Amount: The amount of money deposited or withdrawn from the account. Sender: The organization or account that is the source/payer for the transaction. Recipient: The organization or account that is the destination/vendor for the transaction. Type: The type of transaction that took place: ACH-US - A domestic transaction via ACH. CHECK - A physical check transaction generated by Rho. INTERNAL - An internal transaction from one Rho account to another. RDC - A remote deposit check capture transaction. WIRE-DOM - A domestic wire transaction. WIRE-INT - An international wire (SWIFT) and foreign exchange transaction. User: The Rho user or automated function that initiated the transaction. Department: The budget assigned to the transaction. Status: The status of the transaction: A - Awaiting Approval C - Canceled Transaction P - Pending Transaction Q - Queued Transaction R - Rejected Transaction S - Settled Transaction Related Topics Transaction Details What do I do if a transaction is not displayed?

Customers interested in additional FDIC insurance beyond the $250, 000 FDIC coverage in their Rho Checking Account can open a Rho Savings Account to get: Up to $75 million in FDIC deposit insurance Monthly interest on deposits Opening a Rho Savings Account To open a Rho Savings Account, navigate to the Savings tab in your Rho dashboard and click "Request Access" to get in touch with the Rho Client Service team who can assist with setting up the account. There is no minimum requirement to open a savings account. However, you must maintain a minimum average monthly balance of $25,000 to earn interest on a Rho Savings Account. Transferring money There is no limit to the number of transfers in to the Savings Account. Transfers out are limited to six (6) per month. Funds transferred from your Rho Savings Account will settle in 1-2 business days. Transfers to the Savings account are only possible from the Rho checking account. To transfer funds to a savings account within Rho, navigate to the Banking tab in your Rho dashboard and click on Internal Transfer. On the Internal Transfer Details Page, select the Rho account and enter the amount and the desired frequency. Viewing account details To view the current balance of your Savings Accounts, as well as any recent pending transactions, click Savings tab.

You can easily view your accrued Rho cash rewards in your Rewards Account in your Rho Banking tab. With our Rewards account, you gain complete visibility into your available rewards balance, your cashback rate, and the rewards so far redeemed. You can also quickly redeem your rewards or manage your cashback rate directly in your Rewards Account. Rho Reward Accruals: Enjoy frictionless cashback rewards with Rho! No complicated points scheme, no convoluted redemption. Just cash rewards that are automatically yours when you make a repayment on your Rho Card. Earn cashback on card spend with your Rho Card. Accrued rewards for up to 60 days to pay are automatically deposited into your Rewards Account, typically 6 business days following full repayment of the statement balance. Accrued rewards for our Daily card are automatically deposited into your Rewards Accounts, typically on the 6th business day of the month, for card spend during the preceding month. To redeem your cashback rewards, simply transfer a specified dollar amount or the full reward balance from your Rewards Account into your Primary Operating Account. Rewards are earned only on settled transactions. Please note: Late payments do not earn rewards for transactions during that statement period. However, your next statement transactions will earn rewards when you make that repayment on time. In the case of refunds, returns, disputes, fraud, or other transaction reversals, rewards will be deducted from the accrued rewards in the following periods to net out the difference.

Viewing Account Balances at a Glance You can quickly see the total balances across all your Rho accounts right from the Home tab using the dropdown widget: This will give you a clear snapshot of available funds without requiring you to navigate away. All Accounts overview For a deeper look at your finances, head to the Banking tab right below Home from the navigation sidebar. At the top of the page is an overview of all of the transactions, approvals, and payments across all of your Rho accounts. Click on any of the categories for expanded details on a new page: For example, click Pending out to open the outgoing pending transfer activity page. To view the details for a specific transaction, click on the transaction to view the information in the Transaction Details window. Viewing A Specific Account Once you select a specific account from the dropdown (as an example, Checking), your balance will automatically update and display in the following format: You’ll find here a comprehensive overview of your selected account, including your Available Balance , Current balance , and pending debits ( Pending out ). This makes it easy to keep track of your cash position and monitor account activity in real time. Additionally, you can: Click the gear button next to “Create Account” in the top-right corner to view account statements & payment instructions. Click Move Funds to make a payment, deposit funds, or transfer funds between Rho Checking, Savings, and Treasury Accounts.

Auto transfer rules help you keep your Rho Checking account funded while putting excess cash to work in your Rho Treasury account. This article explains how auto transfer rules work, how to set them up, and what to expect in less common scenarios. What are auto transfer rules? Auto transfer rules automatically move funds from your Rho Treasury account to your Rho Checking account when your available balance drops below a minimum you set. They help you: Keep enough funds in your Checking account for day-to-day operations Keep excess cash working in Treasury Reduce manual money movement Maintain a consistent operating buffer You can set a minimum balance for your Checking account and configure a top up amount to add an additional cushion. How to set up an auto transfer rule Navigate to the Banking or Treasury tab in the Rho platform. Click the Setup button at the top of the page. If a rule already exists, click the Manage 1 Rule button instead. Create, edit, or delete your keep minimum balance auto transfer rule. Click Create . If you are updating an existing rule, click the Save & Update button instead. Changes take effect immediately after you save them. Balances are monitored every business day at 8 a.m. ET. How auto transfer rules work Every business day at 8 a.m. ET, Rho checks the available balance in your Checking account. If your available balance is below your minimum balance, a Treasury withdrawal is initiated. If your available balance is at or above your minimum balance, no transfer occurs. Auto transfer rules run once per business day. If your balance drops below your minimum after the daily check runs, the transfer initiates on the next business day. If a Treasury withdrawal is already pending and has not settled, the rule is skipped for that day. The system checks again at 8 a.m. ET on the next business day. This prevents duplicate transfers and keeps your cash working. How Rho calculates your balance Auto transfer rules use your available balance . Your available balance is the amount of money you can use today. It excludes pending transactions. How the minimum balance and top up amount work If your available balance is below your minimum at 8 a.m. ET, Rho calculates the transfer amount using this formula: [( minimum balance – Checking available balance) + top up amount ] or $25,000 (whichever is greater) The transfer amount will: Restore your Checking account to its minimum balance Add your selected top up buffer Meet the $25,000 minimum transfer requirement This design reduces the frequency of sweeps and helps maintain a healthy operating balance while keeping your cash working. Example Let’s say: Your minimum Checking account balance is $250,000 Your top-up amount is $25,000 Your available balance drops to $200,000 At 8 a.m. ET, the auto transfer rule checks your available balance and transfers $75,000 to your Checking account. ($250,000 –$200,000) + $25,000 = $75,000 Requirements Minimum transfer amount: $25,000 Minimum Checking balance requirement: $250,000 If you need to customize these values, contact Rho Client Service or your account manager. What to know in less common scenarios The rule did not trigger Auto transfer rules run once per business day at 8 a.m. ET. If your balance dropped after the check ran, the transfer initiates on the next business day. Rules are skipped on market holidays and will trigger the following business day. You have a manual Treasury withdrawal in progress If a withdrawal from your Treasury account to your Checking account is already pending, the auto transfer rule pauses until it settles. Your Treasury account does not have enough funds If the required sweep amount exceeds the available funds in your Treasury account, the transfer does not execute. Your funds are tied up in a pending purchase If your Treasury funds are being used to purchase an asset, those funds are not available until the purchase settles. The transfer does not execute until settlement is complete. The transfer amount is larger than expected The transfer not only covers the shortfall but also includes your configured top-up amount, with a minimum of $25,000. This is intentional and helps reduce the frequency of transfers. If you have questions about setting up or adjusting auto transfer rules, contact Rho Client Service at clientservice@rho.co or by calling 855-743-8746.

When is it useful to enable micro-deposits? If you're experiencing frequent issues connecting your external bank through Plaid or Finicity to transfer funds into your Rho account, our team can enable the microdeposits feature as an alternative. To enable this feature, please email our support team at clientservice@rho.co with your request, and we will activate it. How do I finalize the setup once the feature is enabled? Access your settings by clicking on the Settings tab in the navigation bar, then select External Bank Accounts. Next to Linked Accounts, click "link account" and choose the micro-deposit option: Follow the on-screen instructions to go through the flow and complete the process: Choose how youll link your bank account ( instant or manual connection) If you choose the manual connection, you will be prompted to enter your account and routing number, account name, and account type. Authorize the deposit as the last step, and verify it later via text message. You will receive a $0.00 deposit into your external account, which starts with a short verification code. Plaid will send the next steps via SMS to the number you previously entered. Microdeposit verification takes 1-2 business days. Once the transaction code is copied and pasted into the account verification step for micro-deposits in your Rho Organization Settings, the connection will be activated, and the account will be successfully linked.

The balance of your Rho Savings Account displayed in the navigation of the Banking tab and in the Savings account page. The Savings Account page displays the following balances: Available balance : The amount of money in this account that you can use today; it does not include pending transfers. Current balance : The total amount of money in this account, including pending transfers. Pending out : The total amount of money that is currently leaving this account. APY : The estimated annual rate of return on your savings, including compounding interest, with interest accruing daily and paid out monthly.

You can view your Rho checking account balance as of a specific date. Our CSV exports include a "Balance" column, so you can download a list of your settled transactions and view your account balance as of that specific credit/debit. To download a CSV of transactions with the "Balance" column included: Only pertain to one of your Rho checking accounts at a time (i.e. you can only see running balances for one checking account). To do this, click into your Banking Tab from the Rho Toolbar and select the desired checking account by highlighting it on the left side of your screen. (Tip, if you skip highlighting/selecting a specific account and only click All Accounts on the main banking page, this will include all of your accounts and your balance column will be blank.) To do this, click into your Banking Tab from the Rho Toolbar and select the desired checking account by highlighting it on the left side of your screen. (Tip, if you skip highlighting/selecting a specific account and only click All Accounts on the main banking page, this will include all of your accounts and your balance column will be blank.) Make sure to Filter by transactions that only have a SETTLED status. (including pending/unsettled transactions will not work). Once filtered like this, click the Export CSV button on the right-hand side, and make sure that the Balance attribute is checkmarked. Select the date range, click on Download CSV and you will receive a spreadsheet download.

To view your statements: Log in to Rho and go to the Settings tab. Under Documents, click Account Statements. Select the account you want to review and the year. Access Statements from the Banking tab You can also access your statements from the Banking tab. Click the gear icon in the top right corner, then select Account Statements . When Are Statements Available? Checking Account Statements are available on the second calendar day of every month. Savings Account Statements are available by the end of the fifth business day of each month (this can be the sixth or seventh of the month, depending on weekends or holidays). Statements for Rho Card Accounts with Daily Terms are available on the fifth of every month. Statements for Rho Card Accounts with Monthly Terms are available one business day following the statement repayment date. Example statement

Rho clients can create multiple operating accounts for a single business entity to better organize their operating cash. All businesses get access to a primary Rho Checking Account. You can easily create additional sub-accounts with to organize cash for purposes like payroll or taxes. To create a sub-account, log into your account head to the Banking tab. Click "Create Account" in the top right corner. Follow the steps to name then create your sub-account. FDIC Coverage Each Rho customer gets up to $250, 000 in FDIC deposit insurance coverage across all Rho checking accounts.

There are a few ways you can retrieve a Proof of Account from Rho: Voided Check You can download this right from your dashboard. In your dashboard, click the Settings Tab at the bottom of the left-hand side navigation bar. Once on the Settings page, scroll to the Documents section, then click on Payment Instructions. Next to the Voided Check Template option, you can choose to either download it or email it to yourself or a third party. Current Bank Statement Vendors may also accept a current bank statement. Statements are generated on the 5th of every month and can also be found in your dashboard in the Settings → Documents → Account Statements section (if you have a new account and do not currently have a statement, please refer to the Request a Bank Statement section. How to Obtain a Proof of Account (Bank Letter) To download or send a proof of account bank letter: Navigate to Settings → Documents → Bank Letter . Select the account you need the letter for. Open the Bank Letter tab. Choose one of the following options: Download to save a copy of the letter. Send Bank Letter (on the right-hand side) to email it directly. If you select Send Bank Letter , enter the recipient’s email address. The letter will be delivered to them immediately. Request a Bank Statement If the above options do not suffice, you may request a blank bank statement or a statement reflecting your account balance to date. You can easily request these documents by contacting a member of the Rho team ( +1 (855) 743-8746 or email clientservice@rho.co ).

You can find your account and routing number by clicking on the Banking tab in your Rho dashboard.From there, go into the desired Checking Account by clicking on the Account on the left side of the screen. Click on the gear icon in the upper right corner of the screen (next to + Create Account): This will open a prompt on the right where you will choose Payment Instructions: From the new view, you will see all relevant details including: Account Name Account Type (Checking, Treasury, etc) Account Number Routing Number Account Holder Account Address Statements Instructions To Receive Funds Each segment offers you an option to download a PDF instructions document for receiving money to your Rho account via ACH, Domestic Wire or International Wire. Virtual Account Numbers (VANs) Virtual Account Numbers are now available directly within the mobile app (excluding DACA accounts). You can find your VANs in the Account Details drawer , alongside your standard account and routing numbers. Key details to know: Credit-only: VANs can only be used to receive funds—they cannot be used to initiate payments or withdraw funds Fraud protection: Using VANs helps reduce fraud risk by allowing you to share unique receiving details instead of your primary account information:

To find your Account and Routing number in the Rho mobile app, open the app and navigate to the Banking section. At the top, find All Accounts and click on it—a drop-down menu will appear, allowing you to select the checking account for which you want to share details: Once selected, click the ellipses next to the magnifying glass icon in the top right corner. A new Menu will be displayed, where you can choose the option Instructions to receive funds: Different receiving instructions will appear—click Share next to the one you want to send to your Vendors. You should get different options based on your device on how you want to share the document. If you choose the Account Details option from the Menu, you can review the Account and Routing numbers:

You can download a voided check template for your Rho checking account using either of the following methods. Through the Settings Tab Log in to your Rho account and click on the Settings tab in the navigation bar. Under the Documents section, select Payment instructions . Choose the checking account for which you want to download the voided check. Scroll to the bottom of the screen, and you'll have the option to download your Voided Check Template . Through the Banking Tab Navigate to the Banking tab. Select the account for which you want to download the voided check. Click on the Account details button on the right-hand side. Select View receiving instructions . Here, you can choose to download the Voided Check Template or send it via email.

For a CSV of your account statements, click into your Banking Tab from the Rho Toolbar. You can select the desired account by clicking on it in the left-hand menu, or you can simply click All Accounts to view all of your checking and treasury account transactions. Click the Export button on the right-hand side, then choose the date range and the Attributes you'd like included. You will receive a spreadsheet download once you click on Download CSV. You can also download a CSV for Card Transactions: here's how.

If you are an Amazon Seller, you can connect to your Rho business checking account for seamless fund transfers. 1. Locate your Rho bank account and routing numbers. Once logged in to your Rho dashboard, select the Banking tab in the left navigation menu. Select your desired Account under the All Accounts section, then click on Account Details. Selecting Account Details will prompt a small pop-up window. Click Show to expand both your account number and routing information. 2. Log into your Amazon Seller Account In a separate tab, navigate to the Amazon Seller Central homepage and log into your seller account using your Amazon credentials. 3. Update your bank account information in your settings If this is your first time adding bank account information to your Seller account: Go to Settings , and click Account Info On the Seller Account Information page, under Payment Information , click Deposit Methods Click Add New Deposit Method Select the appropriate store Use the drop-down list to select your Bank Location Country Enter the information requested in Where You Will Be Paid If you selected a country with a currency other than the store you are selling in, go to Currency Conversion Payment Agreement , click Agreement , and read the agreement Check the Currency Conversion Payment Agreement box to accept the terms of the agreement Click Submit If you have previously added a different bank account and need to update your Seller account with your Rho banking information: Go to Settings , and click Account Info On the Seller Account Information page, under Payment Information , click Deposit Methods Click Replace Deposit Method . If you need to edit other bank account information, click Manage Deposit Methods Confirm that your bank account information has been updated by viewing the Deposit Methods page in Seller Central. Note that it may take up to two business days for information to be updated. For more information, visit the Amazon Seller Central Help Hub .

Integrating your Rho account with Gusto allows for seamless transactions and efficient account management. By combining Gusto's payroll services with Rhos banking capabilities, you can streamline your payroll processing. This includes direct deposit funding from Rho accounts, ensuring employees are paid efficiently and on time, thus simplifying financial operations for business owners. You have two options to verify and connect your bank account: Instant Verification through Plaid Manual Verification via Test Transactions Instant Verification through Plaid Plaid is a secure platform trusted by millions for connecting bank accounts to financial services. How to Connect Using Plaid: Log In to your Gusto account. Navigate to the Settings section and toggle to the Plan & billing tab. Select the Bank Accounts tab. Click on Add Bank Account and choose Connect with Plaid. Follow the prompts to enter your bank credentials and select the account you wish to connect. Once connected, the status will display as Connected under your bank accounts. Note: In some cases, you may be asked to confirm your account and routing numbers for additional security. Manual Verification via Test Transactions If you prefer not to use Plaid, you can manually add and verify your bank account. Provide Account Details: Enter your account and routing numbers. Receive Test Deposits: Gusto will send two small deposits to your bank account within 23 business days. How to Confirm Test Deposits: Log In to your Gusto account. Go to the Settings section. At the top, toggle to the Plan & billing tab. Under Bank accounts, find the bank you need to verify. From the Status column, click Confirm test transactions to enter the two test deposit amounts sent. Important Considerations: Time Delay: This method takes a few business days and requires additional steps before your account is ready to use. Potential Risks : Without real-time verification, there's an increased risk of transaction failures due to issues like insufficient funds or bank blocks. Possible Fees: Failed transactions may result in fees and could impact your transaction processing times.

Due to federal regulations, you are limited to six (6) outbound transactions (transfers) from your Savings Account per calendar month, including to your other Rho accounts. However, there is no limit to the number of inbound transactions. Typically, Rho clients often maintain a balance in their Rho Checking Account for their monthly expenditures, and they deposit additional funds into their Savings Account to take advantage of the higher levels of FDIC insurance. If you require an emergency transfer that exceeds this limit, please contact Rho Client Service via in-app chat or at Client Service@rho.co.

Funds transferred from your Savings Account can take 1-2 business days to settle. As transfers to/from Rho Savings Accounts are facilitated by our banking partner, American Deposit Management, we are unfortunately unable to expedite their settlement time. We always recommend allotting 2 business days for Savings transfers if those funds are needed to satisfy vendor payments. Funds transferred from your Rho Checking Account to your Savings Account typically settle the same business day, if processed before the cutoff time of 1: 00 PM ET.

At this time Rho does not offer check books, printed checks, or cashier's checks for security and fraud prevention purposes. Additionally, Rho does not support third-party check issuance or printing, (including issuing checks from your Payroll providers (ADP, Gusto, etc). In order to complete Payroll checks for your employees we suggest creating them as Vendors and issuing checks through Rho. The checks that are sent from the Rho platform are comparable to cashier's check in a couple ways: The funds are pulled out of your account immediately, so there's no chance that the check will bounce. The check is also drawn from an account that is separate from your Rho account, reducing the exposure of your account details. However, it's important to note that Rho checks are only accepted at locations that accept corporate checks , not cashier's checks. Here are instructions to send a physical check to a Vendor from your Rho account.

A Deposit Account Control Agreement (DACA) is a financial arrangement used by lenders to secure lines of credit backed by receivables and/or inventory. This setup allows lenders to seamlessly collect repayment when funds are deposited into a specified operating account. Rho, in partnership with Webster Bank N.A., is pleased to offer DACA accounts. Types of DACAs Available Springing DACAs : Rho currently offers only Springing DACAs. This type of DACA activates under certain conditions, allowing the lender to take control of the account. Fully-Blocked DACAs : Rho does not support fully-blocked DACA at this time. If you are interested in setting up a DACA account or have further inquiries, please reach out to our client service team via email .

Am I an eligible customer based on my location? Rho partners with Banks to offer accounts to business owners worldwide. However, entities must be incorporated in the United States, and either hold a US Operating Address or have one business owner based in the United States with a valid tax identification number (SSN). As a U.S. company, Rho and its affiliates must comply with U.S. law, including trade sanctions administered and enforced by the Office of Foreign Assets Control (OFAC). To further reduce risk, fraud and illegal activities, Rho and its partners prohibit additional high-risk locations. For a full list of the prohibited or ineligible geographic locations, see below: INELIGIBLE LOCATIONS Cuba Iran, Islamic Republic of Korea, Democratic People's Republic of Russian Federation South Sudan Sudan Syrian Arab Republic Venezuela, Bolivarian Republic of Rho also does not support payments to these countries. For details and notes on specific restricted categories and payment types, please reference this article .