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If you’re expecting a deposit or withdrawal that hasn’t appeared on the Rho Dashboard or the relevant Account page, check here for the estimated arrival time. If the awaited time has passed, you should contact a Rho Client Services Representative . When contacting Rho, please provide the following transaction details: The amount of the transaction in USD. The date and time when the transaction was initiated. The transaction type (for example, ACH, Check Deposit, Domestic or International Wire, Linked Account Transfer) The sender and recipient's name Was this a prescheduled or real-time transaction? Was this a one-time or recurring transaction? Transaction trace number

To view your account information, such as your business details, and manage your linked bank accounts and payment settings, click on the Settings tab in the navigation bar. Settings page The settings page includes the following sections: Business Business Details - Here you can locate your contact information and mailing address. External Bank Accounts - Lists the external business and bank accounts linked to your Rho account. All external accounts are linked using Plaid, Mastercard Data Connect, and Stripe Financial Connections. For information about linking an external account, see How can I link a business account to my Rho account? Credit Information - Displays your Rho credit information and settings for Automatic Payments. To adjust your credit agreement, please contact your Account Manager Business Documents - Submit important documents related to your business account. Partner Requests - View and manage connections with your partners. Documents Payment Instructions Account Statements Security Two-Factor Authentication Card Restrictions Payment Approvals - This section shows the transfer threshold amount, the number of approvers required for transfers that exceed the threshold, and the designated approvers for your company. For information about editing your payment settings, see How can I require approval for specific transactions? SSO - Configure single sign-on settings for your account. Expense Settings Expense Rules Expense Approvals Reimbursments Policies Configuration Bill Pay Setup Vendor Messaging Custom Attributes Treasury Auto-Transfer Rules Treasury Reinvestments

To see details for a specific transaction, click on the transaction in the Banking Tab . The Transaction Details window will open on the right side of your screen, allowing you to view details about the transactions, add notes and receipts , and split transactions . The Transaction heading lists the amount of money involved in the transaction as well as the non-Rho account that sent or received the money. Additionally, the following details are provided when applicable: Transaction Details Attachment: Allows you to view or add an attachment to your transaction. For more information about adding an invoice, see How do I add an invoice or receipt to a transaction? Status: The status of the transaction will display one of the following: Awaiting Approval Cancelled Transaction Pending Transaction Queued Transaction Settled Transaction Additionally, the status history for the transaction is displayed, which lists the transaction statuses and the associated transaction dates. Created: The date when the transaction was first posted to the Rho Account. Closed On: The date when the transaction was settled. Account Number: Displays the last four digits of the account number for WIRE-DOM and ACH-US transactions. Click to reveal the entire account number. Routing Number: Displays the last four digits of the bank routing number for WIRE-DOM and ACH-US transactions. Click to reveal the entire account number. Type - The type of transaction that took place: ACH-US - A domestic transaction via ACH. CHECK - A physical check transaction generated by Rho. EXTERNAL - An external, non-RDC transaction to your Rho account. INTERNAL - An internal transaction from one Rho account to another. RDC - A remote deposit check capture transaction. WIRE-DOM - A domestic wire transaction. WIRE-INT - An international wire (SWIFT) and foreign exchange transaction. Transaction ID: The ID assigned to the transaction. Rho Attributes Department: The department assigned to the transaction. Users with admin privileges can add/update the assigned department by clicking the drop-down list and selecting the desired department. Label: The label assigned to the transaction. Users with admin privileges can add/update label(s) to the transaction by clicking the Add Label button and selecting the desired labels. Note: View or edit the note associated with the transaction. Memo: View any memo associated with the transaction. Download Transaction Details Click the Download button to download a PDF file containing the transaction details that you can print. Rho downloads the PDF file to the downloads folder for the browser. Related Topics How do I add an invoice or receipt to a transaction How do I split a transaction between multiple budgets?

The Rho Banking tab, under All Accounts , provides a consolidated view of your account activity and key fund movement statuses. It displays the following information for your Rho accounts: Balance: All funds currently available across your Rho accounts, including the portfolio balance of your Treasury account (does not include any pending transfers). Pending out : All outgoing funds that are currently in the Pending state. Approvals needed : All transactions that are awaiting approval before they can be initiated and move into a Pending state. Scheduled transactions : All transactions that have been set up to be sent on a future date. To view transactions for a specific account, select it from the list on the left-hand side. Once you select the desired account, the summary boxes at the top will provide visibility into the following: Available balance : The amount of money in your account that you can use today, does not include pending transfers. Current balance : The total amount of money in your account, including pending transfers. Pending out : The total amount of money that is currently in the process of leaving your account. Clicking on a single transaction opens the Transaction Details window. Transaction table columns The transaction tables display the following columns: Date: The calendar date when the transaction was posted to the Rho Business Account. Amount: The amount of money deposited or withdrawn from the account. Sender: The organization or account that is the source/payer for the transaction. Recipient: The organization or account that is the destination/vendor for the transaction. Type: The type of transaction that took place: ACH-US - A domestic transaction via ACH. CHECK - A physical check transaction generated by Rho. INTERNAL - An internal transaction from one Rho account to another. RDC - A remote deposit check capture transaction. WIRE-DOM - A domestic wire transaction. WIRE-INT - An international wire (SWIFT) and foreign exchange transaction. User: The Rho user or automated function that initiated the transaction. Department: The budget assigned to the transaction. Status: The status of the transaction: A - Awaiting Approval C - Canceled Transaction P - Pending Transaction Q - Queued Transaction R - Rejected Transaction S - Settled Transaction Related Topics Transaction Details What do I do if a transaction is not displayed?

You can easily view your accrued Rho cash rewards in your Rewards Account in your Rho Banking tab. With our Rewards account, you gain complete visibility into your available rewards balance, your cashback rate, and the rewards so far redeemed. You can also quickly redeem your rewards or manage your cashback rate directly in your Rewards Account. Rho Reward Accruals: Enjoy frictionless cashback rewards with Rho! No complicated points scheme, no convoluted redemption. Just cash rewards that are automatically yours when you make a repayment on your Rho Card. Earn cashback on card spend with your Rho Card. Accrued rewards for up to 60 days to pay are automatically deposited into your Rewards Account, typically 6 business days following full repayment of the statement balance. Accrued rewards for our Daily card are automatically deposited into your Rewards Accounts, typically on the 6th business day of the month, for card spend during the preceding month. To redeem your cashback rewards, simply transfer a specified dollar amount or the full reward balance from your Rewards Account into your Primary Operating Account. Rewards are earned only on settled transactions. Please note: Late payments do not earn rewards for transactions during that statement period. However, your next statement transactions will earn rewards when you make that repayment on time. In the case of refunds, returns, disputes, fraud, or other transaction reversals, rewards will be deducted from the accrued rewards in the following periods to net out the difference.

Viewing Account Balances at a Glance You can quickly see the total balances across all your Rho accounts right from the Home tab using the dropdown widget: This will give you a clear snapshot of available funds without requiring you to navigate away. All Accounts overview For a deeper look at your finances, head to the Banking tab right below Home from the navigation sidebar. At the top of the page is an overview of all of the transactions, approvals, and payments across all of your Rho accounts. Click on any of the categories for expanded details on a new page: For example, click Pending out to open the outgoing pending transfer activity page. To view the details for a specific transaction, click on the transaction to view the information in the Transaction Details window. Viewing A Specific Account Once you select a specific account from the dropdown (as an example, Checking), your balance will automatically update and display in the following format: You’ll find here a comprehensive overview of your selected account, including your Available Balance , Current balance , and pending debits ( Pending out ). This makes it easy to keep track of your cash position and monitor account activity in real time. Additionally, you can: Click the gear button next to “Create Account” in the top-right corner to view account statements & payment instructions. Click Move Funds to make a payment, deposit funds, or transfer funds between Rho Checking, Savings, and Treasury Accounts.

When is it useful to enable micro-deposits? If you're experiencing frequent issues connecting your external bank through Plaid or Finicity to transfer funds into your Rho account, our team can enable the microdeposits feature as an alternative. To enable this feature, please email our support team at clientservice@rho.co with your request, and we will activate it. How do I finalize the setup once the feature is enabled? Access your settings by clicking on the Settings tab in the navigation bar, then select External Bank Accounts. Next to Linked Accounts, click "link account" and choose the micro-deposit option: Follow the on-screen instructions to go through the flow and complete the process: Choose how youll link your bank account ( instant or manual connection) If you choose the manual connection, you will be prompted to enter your account and routing number, account name, and account type. Authorize the deposit as the last step, and verify it later via text message. You will receive a $0.00 deposit into your external account, which starts with a short verification code. Plaid will send the next steps via SMS to the number you previously entered. Microdeposit verification takes 1-2 business days. Once the transaction code is copied and pasted into the account verification step for micro-deposits in your Rho Organization Settings, the connection will be activated, and the account will be successfully linked.

This article covers everything you need to know about opening, managing, and funding your Rho Savings account. Overview Rho Savings accounts are designed for businesses looking to earn interest on excess cash while accessing expanded FDIC insurance coverage. With a Rho Savings account, you can benefit from: Up to $75 million in FDIC insurance coverage Competitive interest on eligible balances Seamless transfers between your Rho accounts Opening a Rho Savings account To get started: Navigate to the Savings tab in your Rho dashboard. Click Request Access . A member of the Rho Client Service team will prepare and send you a DocuSign agreement to complete. Review and sign the agreement. Once signed, your agreement is submitted to our partner for review and your account will be opened. Note : Depending on your answers to the due diligence questions, our partner may request additional information before your account is opened. Our team will handle this on your behalf. Viewing your Savings account balance You can view your Savings account balance from both the Banking navigation panel and the Savings account page. The Savings page includes: Available balance : The amount of money in the account that you can use today, excluding pending transfers. Current balance : The total amount of money in the account, including pending transfers. Pending out : The total amount of money that is currently leaving the account. APY : The estimated annual rate of return on your savings, including compounding interest, with interest accruing daily and paid out monthly. Transfers Moving Funds Between Accounts Transfers into your Rho Savings account can only be initiated from a Rho Checking account. To make a transfer: Go to the Banking tab. Select Transfer . Choose the sending and receiving accounts, enter the amount, and select a transfer frequency if applicable. Transfer settlement times Settlement times differ depending on the direction of the transfer: Checking → Savings: Typically settles the same business day, if created before 1pm ET. Savings → Checking: Typically settles the next business day, if created before 1pm ET. Transfer limits There is no limit on transfers into your Savings account. Transfers out are limited to six (6) per month. Interest Here’s how interest works for Rho Savings accounts: Interest accrues daily and is paid monthly. Interest payments are posted on the 5th business day of each month. If the 5th falls on a weekend or holiday, payments will be posted the next business day. Interest is calculated using your average monthly balance with daily ending balances used to determine the monthly average. Interest is calculated using a 30/365 day convention. A minimum average monthly balance of $25,000 is required to earn interest. Statements Monthly statements are available by 6pm ET on the 5th business day of each month. To access statements, navigate to the Settings → Documents section of your Rho dashboard. For additional assistance, please contact support team .