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How to Set Up the Gmail Connector

The Gmail Connector automatically pulls receipts from your inbox and attaches them to the matching card transaction in Rho. Once it's set up, you no longer need to forward receipts, upload them from your phone, or dig through your email at the end of the month.

Note: The connector only reads emails that look like receipts. It does not access personal messages, drafts, or any other content in your Gmail account. For more detail on what we do and don't access, see the Rho Privacy Policy.

What the Gmail Connector does

Once connected, Rho scans your Gmail inbox for receipts from merchants you've transacted with on your Rho card. When we find a matching receipt, we attach it to the transaction in your Rho expenses view automatically. This means:

  • Fewer missing receipt reminders

  • No more forwarding receipts to your Rho inbox address

  • Faster month-end close for your finance team

The connector works alongside your existing receipt capture methods. You can still upload receipts manually, forward them to your Rho inbox, or attach them from the mobile app at any time.

Before you begin

To connect your Gmail account, you'll need:

  • A Rho account with at least one active card

  • A Gmail or Google Workspace email address

  • Permission from your Gmail admin if your organization restricts third-party app access (Google Workspace customers only)

Connecting your Gmail account

  1. Log in to your Rho dashboard and navigate to [Settings > Integrations].

  2. Find the Gmail tile and click Connect.

  3. You'll be redirected to Google to sign in. Select the Gmail account you want to connect.

  4. Review the permissions Rho is requesting and click Continue. Rho only requests read access to messages that match receipt criteria.

  5. Once Google confirms the connection, you'll be returned to Rho and should see a Connected status on the Gmail tile.

  6. That's it. Rho will begin scanning for receipts that match your recent card transactions within a few minutes.

Managing keywords and senders

Rho identifies receipts using a default set of keywords and common merchant senders. If you'd like to fine-tune what gets pulled in, you can:

  • Add custom keywords for merchants or services Rho hasn't identified by default

To manage these settings, go to [Settings > Integrations > Gmail > Manage].

Disconnecting your Gmail account

You can disconnect the Gmail connector at any time:

  1. Go to [Settings > Integrations] in your Rho dashboard.

  2. Click Manage on the Gmail tile.

  3. Select Disconnect and confirm.

Once disconnected, Rho will stop scanning your Gmail inbox immediately. Receipts that were already attached to transactions will remain in Rho. 

Frequently asked questions

What data does Rho access from my Gmail? Rho only reads messages that match receipt criteria (keywords). We don't access personal messages, calendar events, contacts, or any other Google service.

Can multiple people on my team connect their own Gmail accounts? Yes. Each cardholder can connect their own Gmail account individually. Receipts pulled from a cardholder's inbox are only attached to that cardholder's transactions.

I connected my Gmail but I'm not seeing receipts get attached. What's going on? A few things to check:

  • Make sure the receipts in your Gmail inbox are for transactions made on your Rho card (not a personal or other business card)

  • Confirm the Gmail account you connected is the one where your receipts are sent

If you're still not seeing receipts attached, contact us using the steps in How Do I Contact Support?.

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General Rho Information

How Do I Contact Support?

Reach out to our dedicated Rho specialists anytime over the phone at 1 (855) 7-GETRHO, through email at clientservice@rho.co, or start a live chat by logging into your Rho account (web or app), clicking the Help button in the lower left, and selecting 24/7 live support.

Cards

How to Add Your Rho Card to your Digital Wallet

Your virtual & physical Rho cards can now be added to your Apple or Google Wallet for a quick, contactless, and secure way to pay. Note: Currently, we don't support adding Rho cards to WeChat. Set up is simple - follow the steps below to get started: Apple Wallet Go to your Wallet app and click the + button in the right-hand corner. Select the Card Type “Credit”. Hold your Rho physical card's chip near your device or place it directly on the screen. For a virtual card, choose the “Enter Card Details Manually” option to add your card. Verify your card details are correct and enter your 3-digit CVV security code. You should notice the "Card Added" confirmation after a few moments. For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message”, “Email”, or "Authenticator App", if you have set it up. A six-digit code will be sent to your email address, phone number on file, or the Authenticator App, enter your code in the field provided. Your Rho Card is now active in your Apple Wallet and ready to use at contactless point-of-sale terminals that support Apple Pay. For more information, see Apple’s support document . How to use your Rho Card in Apple Pay at a contactless point-of-sale terminal Select your Rho Card via the Apple Wallet app. Double-click the right-hand button on the side of your iPhone when a near contactless point-of-sale terminal. Verify your identity using Face ID or your Passcode. You will now be prompted to hold your phone near the contactless reader. Hold near the reader until the purchase has been completed. Google Wallet Your virtual & physical Rho cards can now be added to your Google Wallet on your Android device for a quick, contactless, and secure way to pay. Set up is simple - follow the steps below to get started: Open your Google Pay (GPay) app on your Android device and click the image of a card in the right-hand corner. This will open a screen that shows you all the cards you have linked to your wallet. Select “Add a Card” at the bottom of the screen. Select the Payment Method “Credit or debit card.” Take a picture of your Rho physical card or the virtual card in your Rho dashboard. Your phone will recognize your card details and then you must enter your 3-digit CVV security code. Alternatively, you may enter your card details manually. Make sure your address, ZIP code, and phone number match your settings in your Rho account. The address should be your organization’s billing address. Press Save. Review Rho’s Terms & Conditions and click “Accept & continue.” For your added security, you may be asked to verify your Rho Card account via two-factor authentication by “Text Message” or “Email.” After you receive your six-digit verification code by text or email, enter it and click Submit. Your Rho Card is now active in your Wallet and ready to use at contactless point-of-sale terminals that support Google Pay. For more information visit the Google Pay Help Center

Mobile App

How to Upload a Receipt in the Mobile App

You can add receipts to all Rho Card transactions within the app ( in addition to desktop, email, and SMS uploads ). To add a receipt, open the Rho app and tap on the transaction requiring a receipt. In the Attachments section, click "Upload Receipt" and choose one of the following options: Select an image from your camera roll Take a photo of your receipt using your camera Select and upload a file Note: Be sure to include any applicable tip amount on your receipt. In the transaction details window, you can also add departments, labels, and notes to your transaction.