If you used your personal card for a company expense, Rho makes it simple to get reimbursed.
To get started, navigate to Reimbursements from the left-hand navigation bar. Then, click Request Reimbursement in the top right corner.
Next, choose the type of reimbursement you need—toggle between Expense and Mileage on the right-hand side.
Once everything is verified, scroll to Payment Details and click Add Payment Account. Enter your bank details for where you would like to receive the funds.
Note: This information is securely stored and not visible to other team members. Additionally, Rho processes reimbursements via ACH for domestic bank accounts only.
To submit a Mileage reimbursement, visit our helpful mileage submission guide.
For an Expense reimbursement, you can either upload your receipt—we’ll automatically read the details and fill in the Amount, Merchant, and Transaction Date fields—or enter them manually.
When your request is ready, hit Send for Approval.
You can track the status of your reimbursement in the Reimbursements tab. Two boxes at the top of the screen display the Awaiting Approval and Paid items. You can also click on an individual item from the table to view its details and monitor progress in the Status section.
How to update the bank account for reimbursements
If you wish to update or edit the banking information you initially submitted for your reimbursements in Rho, simply follow these easy steps.
This guide will walk you through the process to ensure your banking details are up-to-date, allowing for seamless reimbursement transactions.
Log In to Your Rho Account
Click on Expenses and select Personal
Click on Reimbursements
From here, click + Reimburse button.
Update or edit your Bank Account
Locate your account and click on the three dots next to the account name.
Select "Edit" from the menu.
Modify the necessary information, such as account number or routing number.
Click "Save"
