How to Report Suspicious Activity on Your Account

If you suspect someone is using your card, please cancel the card and contact us as soon as possible.

You can email us at clientservice@rho.co with the transaction details, or call us immediately at 855-7-GETRHO so we can investigate claims, attempt transaction recalls, and provide further support.You can also reach out to our Client Service Team directly via a chat function, by clicking on the question bubble on the lower left side of your screen.