What to know before depositing a check
You can deposit a check into your Rho account using mobile deposit (RDC) in the Rho platform, just as you would with other modern banking tools. Please note Rho does not accept check deposits by mail or in person. Checks sent by mail or delivered to our offices or any of our partner bank’s offices or branches will not be processed.
Guidelines for depositing a check
To deposit checks using the Rho platform, you must utilize the Remote Deposit Capture (RDC) feature available through the Rho mobile app or web application. All checks are deposited via image check deposit, which involves capturing a photo of both the front and back of the check and uploading it to the Rho platform. Once captured, Rho validates the check and transfers the funds into the specified account. Checks settle in 3 business days after they are uploaded, subject to risk-based monitoring (generally up to 6-7 business days).
To deposit a check via Remote Deposit Capture, you must properly endorse it in one of two ways:
Printed/live copy checks must be endorsed with a wet signature on the back and must state for mobile deposit only.
Digital copy checks must be typed/written/stamped on the back with the following information:
"Pay to the order of Webster Bank N.A. For Mobile Deposit Only"
Your company name
Rho routing number (021913655)
Last 4 digits of your checking account number
Current date
To ensure there are no delays in depositing funds, all check images should be:
High Resolution
Horizontally Oriented
Against a dark, contrasting background
Showing all 4 corners of the check
Check deposits in excess of $15 000.00 in one business day may be subject to additional screening and settlement delays.
Deposit a check via the Rho mobile app
Download the Rho mobile app to easily deposit a check using your phone camera. Learn more here.
Deposit a check on the web
To deposit a check, head to the Banking tab. Click Move Funds, then click Deposit.
Select the Check option.
Upload an image of your check
We recommend downloading our Rho App to deposit checks within seconds. If you do not have a mobile app, you can continue to upload your check images via the Browser. To upload the check image (.jpg or .png format) click the ChooseFile button. An open dialog window displays, allowing you to navigate to the location where the check image is stored, so you can select it. Once selected, the image is uploaded to the Rho application.
Note: If you're having trouble uploading a check, please email us at clientservice@rho.co, and someone will assist you.
Capture check details
Once the images of the front and back of the check are uploaded, click the Continue button. The check details page is displayed. Specify the checking information, and then click Continue.
Amount: Enter the amount of money specified on the check in US Dollars.
Sender: Enter the name of the sender specified on the check.
Deposit To: Click the drop-down list to select the Rho account into which the check will be deposited. By default, the Rho Primary Checking account for your organization is selected.
Confirm Transfer Details
A confirmation page displays, click Confirm Deposit Details if the information is correct. Check deposits in excess of $15,000.00 in one business day may be subject to additional screening and delays in settlement. Currently, we do not support remote deposit checks issued by non-US banks. Our system processes only U.S. checks with 9-digit ABA numbers.
When depositing a check via the Rho mobile app, your check will first show as queued, then it will be in a processing state until it settles. This is the same flow as depositing checks via web.